At a Glance
- Tasks: Supervise a team, ensure top-notch customer service, and maintain facility standards.
- Company: Join a leading university with a state-of-the-art sports facility.
- Benefits: 42 days holiday, generous pension, and discounted gym membership.
- Other info: Dynamic role with opportunities for personal development and career growth.
- Why this job: Be part of an exciting team and make a real difference in the community.
- Qualifications: Experience in sports or leisure supervision and strong communication skills.
The predicted salary is between 30000 - 42000 € per year.
As an Assistant Duty Manager, you will be responsible for supervising a team of Recreation Assistants and ensuring that a high level of customer service is always maintained. You will work in a team ensuring that operational procedures and work practices are adhered to by keeping the facilities safe, clean and always maintained. Working with the Duty Manager, you will take responsibility for the day-to-day operation of the facility.
Do you have experience working in a Sport, Leisure, or Fitness Facility in a supervisory role? Do you have excellent communication skills with the ability to build strong working relationships? Working as part of a team, you will have excellent communication and interpersonal skills with the ability to motivate others. You will have the ability to work unsupervised and use your own initiative.
You will have experience working in a Sport, Leisure or Fitness Facility in a supervisory capacity and will hold a current Royal Life Saving Society UK (RLSS) Lifeguard qualification and a National Pool Plant Operators Qualification or have the ability to pass within 3 months.
The role is full time, working on a shift basis which will include the requirement for you to work early morning starts (0600am) and late evenings (1100pm), weekends, University Closure days and Bank Holidays. You will be primarily based at one of our designated sports facilities, however, will be required to work at any of our sports facilities when required.
This role is not eligible for Skilled Worker visa sponsorship.
What we offer in return:
- 26 days holiday plus approx. 16 Bank Holidays/days that the University is closed by custom (including Christmas) - That’s 42 days a year!
- Generous pension scheme options plus life assurance
- Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
- Personal Development: Access to courses run by our Organisational Development.
Assistant Duty Manager (Indoor) employer: University of Leeds
As an Assistant Duty Manager at our state-of-the-art sports facility, you will thrive in a dynamic work environment that prioritises teamwork and exceptional customer service. With generous benefits including 42 days of holiday, a robust pension scheme, and access to top-notch fitness facilities, we are committed to your personal and professional growth. Join us in fostering a vibrant community where your contributions are valued and your career can flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Duty Manager (Indoor)
✨Tip Number 1
Network like a pro! Reach out to your connections in the sport, leisure, or fitness industry. Let them know you're on the lookout for an Assistant Duty Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising common questions related to team supervision and customer service. We recommend role-playing with a friend to boost your confidence. Remember, showing off your communication skills is key!
✨Tip Number 3
Don’t forget to highlight your qualifications! Make sure you’re ready to discuss your RLSS Lifeguard qualification and any relevant experience. This will show that you’re not just a good fit, but the perfect fit for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s make it happen!
We think you need these skills to ace Assistant Duty Manager (Indoor)
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your experience in a Sport, Leisure, or Fitness Facility, especially in a supervisory role. We want to see how you've led teams and maintained high customer service standards.
Communicate Clearly:Your communication skills are key! Use clear and concise language in your application to demonstrate your ability to build strong working relationships. Remember, we value teamwork and interpersonal skills.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Assistant Duty Manager role. Show us why you’re the perfect fit for our team at The Edge.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining us!
How to prepare for a job interview at University of Leeds
✨Know Your Stuff
Make sure you brush up on your knowledge of the Sport, Leisure, or Fitness Facility sector. Be ready to discuss your previous supervisory experience and how it relates to the role. Think about specific examples where you've maintained high customer service standards or improved team performance.
✨Show Off Your Communication Skills
Since this role requires excellent communication and interpersonal skills, prepare to demonstrate these during the interview. Practice answering questions clearly and confidently, and think of ways to showcase your ability to build strong working relationships with both colleagues and customers.
✨Be Ready for Shift Work Questions
Given the shift-based nature of the job, be prepared to discuss your availability and flexibility. Highlight any previous experience working early mornings, late evenings, or weekends, and express your willingness to adapt to the needs of the facility.
✨Get Familiar with Safety Protocols
As safety is a top priority in this role, make sure you understand the operational procedures and safety protocols relevant to the facility. Be ready to talk about your RLSS Lifeguard qualification and any other relevant certifications, as well as how you would ensure a safe environment for both staff and customers.
