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For Companies At a Glance
- Tasks: Support student admissions and enhance processes with your attention to detail.
- Company: Join the University of Leeds, a vibrant hub for education and innovation.
- Benefits: Enjoy hybrid working options and flexible arrangements to fit your lifestyle.
- Why this job: Be part of a team that values customer service and continuous improvement in education.
- Qualifications: Experience in administration and strong communication skills are essential.
- Other info: Interviews will be held on 9th and 10th July 2024.
The predicted salary is between 28800 - 48000 £ per year.
Overview
This role is open to employees within the Admissions Service only. This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements. Using your excellent knowledge and expertise of Student Education practices and processes, you will be based in the Admissions Service. With experience of working in an administrative role and providing support for student education practices and processes, you will have excellent communication skills and the ability to identify and suggest improvements to the service provided.
Please note that due to Home Office visa requirements, this role is not suitable for first-time Skilled Worker visa applicants. Information on other visa options is available at: https://www.gov.uk/browse/visas-immigration/work-visas
What We Offer In Return
- 26 days holiday plus approx. 16 Bank Holidays/days that the University is closed by custom (including Christmas) – That’s 42 days a year!
- Generous pension scheme options plus life assurance
- Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
- Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
- Access to on-site childcare, shopping discounts and travel schemes are also available.
To explore the post further or for any queries you may have, please contact:
Sarah Hargreaves, Deputy Head of Admissions
Email: S.E.Hargreaves@leeds.ac.uk
Jess Lewis, Admissions Operations Manager
Email: J.S.Lewis@leeds.ac.uk
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Admissions Officer employer: University of Leeds
Contact Detail:
University of Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admissions Officer
✨Tip Number 1
Familiarise yourself with the Admissions Service at the University of Leeds. Understanding their current processes and any recent changes can help you demonstrate your knowledge during discussions.
✨Tip Number 2
Network with current employees in the Admissions Service. Engaging with them can provide insights into the role and the team dynamics, which can be beneficial when you discuss your fit for the position.
✨Tip Number 3
Prepare examples of how you've contributed to process improvements in previous roles. Being able to share specific instances where you've enhanced customer service or administrative efficiency will set you apart.
✨Tip Number 4
Showcase your communication skills by being clear and concise in all interactions. Whether it's during informal chats or formal interviews, effective communication is key in this role.
We think you need these skills to ace Admissions Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Admissions Officer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: Emphasise any previous administrative roles or customer service experience you have. Provide specific examples of how you've contributed to process improvements or supported educational practices in your past positions.
Showcase Communication Skills: Since excellent communication is crucial for this role, make sure to demonstrate your communication skills in your application. Use clear and concise language, and consider including examples of successful interactions with students or colleagues.
Proofread Your Application: Before submitting your application, thoroughly proofread it to ensure there are no spelling or grammatical errors. Attention to detail is essential for this role, so your application should reflect that quality.
How to prepare for a job interview at University of Leeds
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to assist students or clients, as this will demonstrate your commitment to the role.
✨Highlight Your Attention to Detail
Given the importance of accuracy in admissions processes, be prepared to discuss how you ensure precision in your work. You could mention any tools or methods you use to maintain high standards and avoid errors.
✨Discuss Process Improvement Experience
Since the role involves contributing to continuous improvement, think of instances where you've identified inefficiencies and suggested enhancements. Be ready to explain the impact of your suggestions on the overall service.
✨Prepare for Hybrid Working Questions
As the position allows for hybrid working, consider how you would manage your time and responsibilities in such an environment. Be ready to discuss your strategies for staying organised and maintaining communication with your team.
