Accommodation Office Assistant

Interviews are expected to be held July 17th, and will take place in person and on University campus

This role will be based on the University campus, with scope for it to be undertaken in a hybrid manner. We are open to discussing flexible working arrangements.

Are you committed to delivering a high level of customer service and are passionate about helping students? Have you worked in a busy office environment? Do you have good organisation and communication skills and thrive working in a supportive team?

Residential Services provides accommodation for around 8,500 University of Leeds students in self-catered and catered sites both on and off campus. We are an innovative service with a clear vision to provide some of the country\’s best student accommodation.

We are seeking an Accommodation Assistant to be responsible for dealing with enquiries from prospective and existing residents; providing customer support in writing, over the phone and in person. Committed to delivering a high level of customer service in a busy office environment in order to improve the student experience for residents, we are a team passionate about going above and beyond for our student residents.

• 26 days holiday plus 16 Bank Holidays/days that the University is closed by custom (including Christmas) – that’s 42 days a year!
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team, and self-development courses including languages, Creative Writing, Wellbeing Therapies and much more.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!

To explore the post further or for any queries you may have, please contact:

Rebecca O\’Hare, Assistant Director (Residence Life & Accommodation Office)

Please see details of the University’s Pre-employment Health Assessment within the Candidate Brief.

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