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- Tasks: Install and maintain IT and AV resources while supporting teaching activities.
- Company: Join the University of Lancashire, a community dedicated to transforming lives.
- Benefits: Attractive annual leave, employee benefits platform, and opportunities for skill development.
- Why this job: Make a positive impact on students' learning experiences with cutting-edge technology.
- Qualifications: A Levels or equivalent experience in IT and AV support required.
- Other info: Dynamic campus environment with exciting new courses and career growth opportunities.
The predicted salary is between 30000 - 48000 £ per year.
Overview
When you work for the University of Lancashire, you’ll be part of a thriving community of talent that’s united in a common commitment to transform lives. We do this by delivering an outstanding educational experience and creating prosperity and opportunity in the communities we serve. Whatever your role, you’ll be playing a vital part in helping us achieve our vision.
About the role
The University of Lancashire wishes to recruit an IT/AV Technician to join our Learning and Information Services team at our Westlakes campus in Cumbria.
The successful candidate will be required to install and maintain a diverse range of IT, audio-visual and specialist resources and facilities across the estate and support other technical teams in the delivery of core teaching activities. The role holder will be required to support staff and students in the implementation and use of a range of learning technologies, including web conferencing activities and event support.
Westlakes is a developing campus with new and exciting courses being developed so the ability to adapt knowledge and experience to support staff and students across the range of subject disciplines we support on campus is essential.
About you
The successful candidate will be naturally inquisitive and will possess a range of relevant skills and experience. They will have experience of IT and AV technical support in a customer facing role and of instruction and demonstration of IT and AV equipment, along with good customer service and communication skills, both written and verbal, and the ability to liaise effectively with customers and colleagues.
A Levels or equivalent or equivalent experiential learning are required for this role.
What we can offer you
Our people are our most important asset. We’ll encourage you to make the most of your talents and continually develop your skills and knowledge. As well as realising your career ambitions, you’ll be making a positive difference to other people’s lives. We also offer a fantastic package of rewards and lifestyle benefits – from an attractive annual leave entitlement to access to a comprehensive employee benefits platform.
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IT/AV Technician (Westlakes Campus) employer: UNIVERSITY OF LANCASHIRE
Contact Detail:
UNIVERSITY OF LANCASHIRE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT/AV Technician (Westlakes Campus)
✨Tip Number 1
Network like a pro! Reach out to current employees at the University of Lancashire on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the IT/AV Technician role.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Be ready to demonstrate your knowledge of IT and AV equipment, as well as your customer service abilities. We want to see how you can support staff and students effectively!
✨Tip Number 3
Show your adaptability! The Westlakes campus is evolving, so highlight any experience you have in learning new technologies or supporting diverse subject areas. This will show that you're ready to take on the challenges of this dynamic environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our community at the University of Lancashire.
We think you need these skills to ace IT/AV Technician (Westlakes Campus)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your IT and AV technical support experience, as well as any customer-facing roles you've had. We want to see how you can adapt your knowledge to support our diverse range of courses!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit for our Learning and Information Services team. Don’t forget to mention your communication skills and ability to work with staff and students.
Show Off Your Technical Skills: In your application, be sure to detail your experience with IT and AV equipment. Mention specific technologies you've worked with and any relevant projects you've been involved in. We love seeing candidates who are naturally inquisitive and eager to learn!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our fantastic benefits package!
How to prepare for a job interview at UNIVERSITY OF LANCASHIRE
✨Know Your Tech Inside Out
Make sure you’re familiar with the specific IT and AV equipment mentioned in the job description. Brush up on your technical knowledge and be ready to discuss how you've used similar technologies in past roles. This will show that you’re not just a candidate, but someone who can hit the ground running.
✨Showcase Your Customer Service Skills
Since this role involves supporting staff and students, prepare examples of how you've provided excellent customer service in previous positions. Think about times when you resolved issues or helped someone understand a piece of technology. This will highlight your ability to communicate effectively and support users.
✨Demonstrate Adaptability
The job requires adapting to new courses and technologies, so be ready to share experiences where you’ve had to learn quickly or adjust to changes. This could be a project where you had to pick up new skills or a time when you supported a diverse group of users. It shows you’re flexible and eager to grow.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team, the campus, and the technologies they use. This not only shows your interest in the role but also helps you gauge if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewers and make a lasting impression.
