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- Tasks: Support academic teams and deliver excellent library services to students and staff.
- Company: Join the University of Kent, a diverse and inclusive institution committed to making a positive impact.
- Benefits: Enjoy hybrid working, 43 days' leave, a great pension scheme, and employee-funded healthcare.
- Why this job: Be part of a collaborative team that values your development and wellbeing while making a difference.
- Qualifications: GCSEs in English and Maths, relevant experience in a library or information environment, and IT skills required.
- Other info: Apply soon as vacancies may close early due to high demand.
The predicted salary is between 28800 - 43200 £ per year.
Do you have strong organisational skills with the ability to problem solve to deliver excellent customer services? Do you have experience of supporting people to use information or experience within a library or information-rich environment? If so, then this role may be ideal for you.
In this role, you will work in the Academic Library Services (hub) team delivering our award-winning Reading List Service, providing support to the Academic Librarian (spoke) team and the Open Research Team. You will assist with the delivery of excellent academic focused library liaison services and support with processes to develop and manage collections. You will assist with the delivery of training and events to support students, staff and visitors to engage with our excellent library collections. You will support the work of the Academic Librarian team to provide excellent services to our Academic Schools.
As an Academic Library Services Administrator, you can expect to be involved in:
- Ordering library materials within set budgets and delivering reading list training and support for academic and administrative colleagues.
- Providing information, advice and training to students and staff via a range of enquiry and communication channels, including for induction, outreach and events.
- Assisting with planning, monitoring and reporting of activities and services in scope of the team, enabling the Academic Library Services Team and Open Research Team to communicate effectively with Academic Schools.
- Liaising with researchers to capture research outputs, to deliver excellent research support services to Academic Schools.
- Providing administrative support including preparing materials, recording actions at meetings and supporting the effective delivery of internal and external activities.
What will you bring to the role?
- GCSE (A-C or 9-5) including English and Maths, NVQ Level 2 or alternative equivalent qualifications, and/or learning gained through work experience.
- Experience of working in a similar role in a library or information environment.
- IT skills-proficient use in MS Word, MS Excel and experience of library / information software.
- Accuracy and ability to prioritise tasks.
What we can offer in return:
As a member of our team, you can expect a friendly, open and collaborative working environment and support in your development and wellbeing. You\’ll enjoy a range of great staff benefits including:
- Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs)
- 43 days\’ leave per year (personal leave, bank holidays and additional days allocated for the Christmas period, pro rata for part-time staff)
- Excellent pension scheme with generous employer contributions
- Corporate employee-funded healthcare plan, in partnership with Benenden Health
For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent
We are ambitious for our people, our communities and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/
Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number CSF-1078-25.
*Occasionally we may need to close a vacancy before the published deadline due to a high number of applications being received, therefore we strongly advise you to submit your application as soon as possible. (All vacancies will be open for at least one week.)
We prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward.
Applications must be made via the University’s online application system; CVs or details sent directly to the department or via email cannot be considered.
The University of Kent values diversity and promotes equality at all levels.
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CSF-1078-25 - Academic Library Services Administrator employer: University of Kent
Contact Detail:
University of Kent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CSF-1078-25 - Academic Library Services Administrator
✨Tip Number 1
Familiarise yourself with the specific services offered by the Academic Library Services team. Understanding their Reading List Service and how it supports academic staff will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Network with current or former employees of the University of Kent, especially those in library services. They can provide valuable insights into the role and the team culture, which can be beneficial when tailoring your approach.
✨Tip Number 3
Prepare to discuss your organisational skills and problem-solving abilities in detail. Think of specific examples from your past experiences that showcase how you've successfully managed tasks or resolved issues in a library or information-rich environment.
✨Tip Number 4
Stay updated on the latest trends in library services and academic support. Being knowledgeable about current practices and technologies can set you apart as a candidate who is proactive and engaged in the field.
We think you need these skills to ace CSF-1078-25 - Academic Library Services Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of an Academic Library Services Administrator.
Highlight Relevant Experience: Emphasise any previous experience you have in library or information environments. Provide specific examples of how you've supported users, managed collections, or delivered training, as these are crucial for this position.
Showcase Your Skills: Make sure to mention your organisational skills, problem-solving abilities, and proficiency in IT, particularly with MS Word and Excel. These skills are essential for the role and should be clearly demonstrated in your application.
Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also conveys your enthusiasm for the role and the organisation. Explain why you want to work at the University of Kent and how you can contribute to their mission.
How to prepare for a job interview at University of Kent
✨Showcase Your Organisational Skills
Be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects in a library or information-rich environment. Highlight your ability to prioritise and organise effectively, as this role requires strong organisational skills.
✨Demonstrate Customer Service Experience
Since the role focuses on delivering excellent customer service, think of instances where you've provided support or training to users. Be ready to explain how you approached these situations and the positive outcomes that resulted from your efforts.
✨Familiarise Yourself with Library Software
Brush up on your knowledge of library and information software, as well as MS Word and Excel. Be prepared to discuss your proficiency with these tools and how you've used them in previous roles to enhance library services or manage information.
✨Prepare for Team Collaboration Questions
This position involves working closely with various teams, so expect questions about teamwork and collaboration. Think of examples where you've successfully worked with others to achieve a common goal, particularly in an academic or library setting.
