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- Tasks: Provide front desk support, check in/out patients, and schedule appointments.
- Company: Join a community-focused healthcare team at UI Health Care.
- Benefits: Flexible hours, valuable experience in healthcare, and training opportunities.
- Other info: Opportunity for growth and learning in a dynamic clinic environment.
- Why this job: Make a difference in patient care while developing essential skills.
- Qualifications: Customer service experience and basic computer skills required.
The predicted salary is between 30000 - 40000 £ per year.
Provide front desk reception duties for checking in and checking out the patient. Will schedule clinic appointments for the clinic. This includes high volume public contact and use of multi-tasking skills.
Job Responsibilities:
- Provide support for front desk reception duties for checking in and checking out the patient.
- Includes high volume public contact, use of multi-tasking skills, and the ability to answer multi-line phones on a consistent basis involving internal and external customers.
- Copying/scanning/uploading patient documentation into electronic medical record.
- Gathers demographic data information and enters into the hospital EPIC system.
- Clinical site support for patient care.
- Communicates clearly.
- Ability to stand for longer periods of time.
- May work EPIC work queues.
- Other duties as assigned.
Minimum Eligibility Requirements:
- Any combination of clerical office experience, undergraduate education, and/or post high school clerical training that is the equivalent to two years of full-time employment.
Job Qualifications:
- Proficient in basic computer functions.
- Ability to follow directions and complete tasks independently.
- Ability to prioritize tasks.
- Experience with customer service.
- Pass a Criminal Background Check.
- Experience with direct patient contact.
- Need to be available to attend one EPIC training course as part of onboarding. This is offered every other Friday from 8AM-12PM.
Desired Qualifications:
- Previous EPIC experience.
- Experience with customer service in a healthcare setting.
Hours Needed:
- Wednesday from 1:00 pm - 5:00 pm and Friday from 8:00 am - 5:00 pm.
- Flexibility to cover gaps in coverage or vacation requests during semester/school year.
- Must pick up a minimum of 20-24 hours per month if hours are available.
Location: West Branch, Solon, and Tipton Clinics. Will require some traveling between clinics.
When applying please include the following:
- Resume.
- Hours available to work.
- Reliable transportation to clinic locations.
Contact: CHLOE VINCENT Email: chloe-vincent@uiowa.edu
Application Instructions: Please send resume and hours of availability to chloe-vincent@uiowa.edu.
PRN Clerk III - UI Health Care West Branch/Solon/Tipton Clinics employer: University of Iowa
Contact Detail:
University of Iowa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PRN Clerk III - UI Health Care West Branch/Solon/Tipton Clinics
✨Tip Number 1
Get to know the clinics! Research West Branch, Solon, and Tipton to understand their vibe and patient needs. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your multi-tasking skills! Since this role involves juggling front desk duties and answering phones, try simulating a busy environment at home. It’ll help you feel more prepared when the real deal comes along.
✨Tip Number 3
Network like a pro! Connect with current employees or alumni who have worked in similar roles. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and ready to take on the challenge!
We think you need these skills to ace PRN Clerk III - UI Health Care West Branch/Solon/Tipton Clinics
Some tips for your application 🫡
Tailor Your Resume: Make sure your resume highlights relevant experience, especially in clerical roles and customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your multi-tasking abilities and any previous healthcare experience!
Show Off Your Availability: Since the role requires specific hours, be clear about when you can work. Include your availability right at the top of your application. This helps us see if you fit into our schedule without any back-and-forth.
Keep It Professional: Even though we’re all about being friendly, remember that this is a professional application. Use a clear format, check for typos, and make sure your email address sounds professional. First impressions count!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at University of Iowa
✨Know Your Role
Make sure you understand the responsibilities of a PRN Clerk III. Familiarise yourself with front desk duties, patient check-in/check-out processes, and the EPIC system. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Multi-Tasking Skills
Since this job involves high-volume public contact and multi-tasking, prepare examples from your past experiences where you've successfully managed multiple tasks at once. This could be juggling phone calls while assisting patients or handling administrative duties simultaneously.
✨Brush Up on Customer Service
Customer service is key in healthcare settings. Think of specific instances where you've provided excellent service, especially in challenging situations. Be ready to discuss how you handle difficult customers or stressful environments, as this will demonstrate your suitability for the role.
✨Be Ready for EPIC Training
Since you'll need to attend an EPIC training course, show your enthusiasm for learning new systems. If you have previous experience with EPIC or similar software, mention it! If not, express your willingness to learn quickly and adapt to new technologies.