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- Tasks: Provide front desk support, check in/out patients, and schedule appointments.
- Company: Join a community-focused healthcare team at UI Health Care.
- Benefits: Flexible hours, valuable experience in healthcare, and a supportive work environment.
- Other info: Opportunity for growth and training in a dynamic clinic setting.
- Why this job: Make a difference in patient care while developing essential skills.
- Qualifications: Customer service experience and basic computer skills required.
The predicted salary is between 30000 - 40000 £ per year.
Provide front desk reception duties for checking in and checking out the patient. Will schedule clinic appointments for the clinic. This includes high volume public contact and use of multi-tasking skills.
Job Responsibilities
- Provide support for front desk reception duties for checking in and checking out the patient.
- Includes high volume public contact, use of multi-tasking skills, and the ability to answer multi-line phones on a consistent basis involving internal and external customers.
- Copying/scanning/uploading patient documentation into electronic medical record.
- Gathers demographic data information and enters into the hospital EPIC system.
- Clinical site support for patient care.
- Communicates clearly.
- Ability to stand for longer periods of time.
- May work EPIC work queues.
- Other duties as assigned.
Minimum Eligibility Requirements
- Any combination of clerical office experience, undergraduate education, and/or post high school clerical training that is the equivalent to two years of full‑time employment.
Job Qualifications
- Proficient in basic computer functions.
- Ability to follow directions and complete tasks independently.
- Ability to prioritize tasks.
- Experience with customer service.
- Pass a Criminal Background Check.
- Experience with direct patient contact.
- Need to be available to attend one EPIC training course as part of onboarding. This is offered every other Friday from 8AM-12PM.
Desired Qualifications
- Previous EPIC experience.
- Experience with customer service in a healthcare setting.
Hours Needed
- Wednesday from 1:00 pm - 5:00 pm and Friday from 8:00 am - 5:00 pm.
- Flexibility to cover gaps in coverage or vacation requests during semester/school year.
- Must pick up a minimum of 20-24 hours per month if hours are available.
Location
West Branch, Solon, and Tipton Clinics. Will require some traveling between clinics.
Application Instructions
Please send resume and hours of availability to chloe-vincent@uiowa.edu.
PRN Clerk III - UI Health Care West Branch/Solon/Tipton Clinics employer: University of Iowa
Contact Detail:
University of Iowa Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PRN Clerk III - UI Health Care West Branch/Solon/Tipton Clinics
✨Tip Number 1
Get to know the clinics! Research West Branch, Solon, and Tipton to understand their vibe and patient needs. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your multi-tasking skills! Since you'll be juggling front desk duties and answering phones, try simulating a busy environment at home. It’ll help you feel more prepared when the real deal comes along.
✨Tip Number 3
Network like a pro! Reach out to current or former employees of the clinics on LinkedIn. They can provide insider tips and might even put in a good word for you!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy, which is a must for this role!
We think you need these skills to ace PRN Clerk III - UI Health Care West Branch/Solon/Tipton Clinics
Some tips for your application 🫡
Tailor Your Resume: Make sure your resume highlights relevant experience, especially in clerical roles and customer service. We want to see how your skills match up with the job description, so don’t be shy about showcasing your multi-tasking abilities and any previous healthcare experience!
Show Off Your Availability: Since the role requires specific hours, be clear about when you can work. Include your availability right at the top of your application. This helps us see if you fit into our schedule without any back-and-forth.
Keep It Professional Yet Friendly: When writing your cover letter or email, strike a balance between professionalism and friendliness. We love a warm tone that reflects your personality, but remember to keep it respectful and focused on your qualifications.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role and our clinics there!
How to prepare for a job interview at University of Iowa
✨Know Your Role
Make sure you understand the responsibilities of a PRN Clerk III. Familiarise yourself with front desk duties, patient check-in/check-out processes, and the EPIC system. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Multi-Tasking Skills
Since this position involves high-volume public contact and multi-tasking, prepare examples from your past experiences where you've successfully managed multiple tasks at once. Be ready to discuss how you prioritised tasks and handled busy situations.
✨Brush Up on Customer Service
Customer service is key in healthcare settings. Think of specific instances where you provided excellent service, especially in challenging situations. Highlight your communication skills and ability to remain calm under pressure during the interview.
✨Be Ready for EPIC Training Questions
Since you'll need to attend an EPIC training course, be prepared to discuss any previous experience with electronic medical records or similar systems. If you don’t have direct experience, express your willingness to learn and adapt quickly.