At a Glance
- Tasks: Manage patient check-ins, schedule appointments, and handle customer interactions at our clinics.
- Company: Join the University of Iowa's healthcare team with a focus on community service.
- Benefits: Flexible hours, EPIC training, and a supportive work environment.
- Other info: Opportunity for growth in a dynamic healthcare setting.
- Why this job: Make a difference in patients' lives while gaining valuable experience in healthcare.
- Qualifications: Clerical experience or relevant education, plus strong computer and customer service skills.
The predicted salary is between 20000 - 25000 € per year.
The University of Iowa is hiring a PRN Clerk III to provide front desk reception duties at the West Branch, Solon, and Tipton Clinics.
Responsibilities include:
- Checking in and out patients
- Scheduling clinic appointments
- Managing high traffic customer interactions
Candidates should have clerical experience or undergraduate education, alongside proficiency in basic computer functions and customer service skills. Flexibility in hours is required, including Wednesday and Friday shifts. EPIC training will be provided.
Contact Chloe Vincent for application details.
Healthcare Front Desk Clerk III – EPIC & Scheduling employer: University of Iowa
The University of Iowa offers a dynamic and supportive work environment for the Healthcare Front Desk Clerk III role, with opportunities for professional growth and development through comprehensive training, including EPIC. Employees enjoy a collaborative culture that values flexibility and teamwork, making it an ideal place for those seeking meaningful employment in the healthcare sector. Located in the vibrant communities of West Branch, Solon, and Tipton, staff benefit from a strong sense of community and the chance to make a positive impact on patient care.
StudySmarter Expert Advice🤫
We think this is how you could land Healthcare Front Desk Clerk III – EPIC & Scheduling
✨Tip Number 1
Make sure to research the University of Iowa and its clinics before your interview. Knowing their values and services will help you connect better with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role involves high traffic interactions, think of scenarios where you might need to handle difficult situations and how you'd resolve them. Role-playing with a friend can be super helpful.
✨Tip Number 3
Be ready to discuss your clerical experience and how it relates to the job. Highlight any relevant skills, especially those involving scheduling or using computer systems, as these will be key in your day-to-day tasks.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Healthcare Front Desk Clerk III – EPIC & Scheduling
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant clerical experience and customer service skills. We want to see how your background fits with the role of a Healthcare Front Desk Clerk III, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the position and how your skills align with our needs. We love seeing genuine enthusiasm for the role!
Show Off Your Tech Skills:Since proficiency in basic computer functions is key, make sure to mention any relevant software or systems you’ve used before. If you have experience with EPIC or similar systems, definitely highlight that!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar quickly!
How to prepare for a job interview at University of Iowa
✨Know Your Stuff
Make sure you understand the role of a Healthcare Front Desk Clerk III. Familiarise yourself with the responsibilities like checking in patients and scheduling appointments. Brush up on your knowledge of EPIC systems, even if training will be provided.
✨Show Off Your Customer Service Skills
Since this role involves high traffic customer interactions, be ready to share examples of how you've handled difficult situations or provided excellent service in the past. Think of specific scenarios that highlight your communication skills and ability to stay calm under pressure.
✨Flexibility is Key
The job requires flexibility in hours, so be prepared to discuss your availability. If you can work on Wednesdays and Fridays, mention it! Showing that you're adaptable will make you a more attractive candidate.
✨Ask Smart Questions
At the end of the interview, have a few questions ready for the interviewer. You might ask about the team you'll be working with or what a typical day looks like at the clinics. This shows your interest in the role and helps you gauge if it's the right fit for you.
