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- Tasks: Coordinate cleaning services and manage accommodation reception for a vibrant university environment.
- Company: Join the University of Hull, a diverse and inclusive institution committed to excellence in higher education.
- Benefits: Enjoy a full-time role with opportunities for personal growth and a supportive work culture.
- Why this job: Be part of a dynamic team shaping the future of university facilities and enhancing student experiences.
- Qualifications: No specific qualifications required; enthusiasm and a commitment to service excellence are key.
- Other info: We encourage applications from underrepresented groups to foster diversity in our workplace.
The predicted salary is between 30000 - 42000 £ per year.
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Facilities Officer
Reference: UOH-TA-
Campus: Hull
Faculty/Area: Infrastructure Services
School/Department: Facilities and Accommodation
Subject Group/Team: Halls of Residence Cleaning and Portering
Salary: £, to £,
Post Type: Full Time
Closing Date: Friday August
At the University of Hull, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world\’s talent. We are committed to equality of opportunity, fairness, and inclusivity, and to creating a place where everyone belongs. We particularly encourage applications from candidates who are underrepresented in our workplace, including people from global majority backgrounds, those with declared disabilities, LGBTQI+ individuals, and women, especially for our Grade and roles.
We reserve the right to close the advert early if a sufficient number of applications are received.
The Higher Education sector is an exciting and dynamic environment, constantly evolving to meet the needs of students and the global market. At the University of Hull, we recognize the critical role our estate and facilities play in attracting prospective students and enhancing the experience of our students, researchers, staff, and visitors.
As part of our commitment to excellence, the Estates & Facilities Directorate is undergoing a transformational journey—modernising our services, processes, and systems to adapt to the changing landscape of higher education.
Our mission is to support the University’s strategic vision by delivering world-class, sustainable, and well-maintained facilities. Our diverse portfolio includes building and engineering maintenance, estate development, space management, accommodation, sustainability and energy management, environmental services, transport and travel, security, cleaning, portering, and more.
If you’re looking to be part of a forward-thinking, ambitious team shaping the future of higher education facilities, we’d love to hear from you!
The Facilities Officer is responsible for coordinating and overseeing cleaning services across academic, commercial, and residential spaces, as well as managing accommodation reception services. This role ensures operational efficiency, high service standards, and excellent customer satisfaction across the university’s estate, while also supporting strategic improvements in facilities management.
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Facilities Officer employer: University of Hull
Contact Detail:
University of Hull Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Officer
✨Tip Number 1
Familiarise yourself with the University of Hull's mission and values. Understanding their commitment to diversity and inclusivity will help you align your approach during interviews and discussions, showcasing how you can contribute to their goals.
✨Tip Number 2
Network with current or former employees in the Facilities and Accommodation department. Engaging with them can provide valuable insights into the team culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Prepare specific examples of how you've successfully managed cleaning services or facilities in previous roles. Highlighting your experience in operational efficiency and customer satisfaction will demonstrate your capability to excel as a Facilities Officer.
✨Tip Number 4
Stay updated on trends in facilities management and sustainability practices. Showing that you're knowledgeable about modern approaches in these areas can set you apart and illustrate your commitment to supporting the university's strategic vision.
We think you need these skills to ace Facilities Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of a Facilities Officer. Highlight key skills and experiences that align with the role, such as coordination, customer service, and facilities management.
Tailor Your CV: Customise your CV to reflect your relevant experience in facilities management or similar roles. Use specific examples that demonstrate your ability to manage cleaning services and enhance customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the university's mission. Mention how your values align with their commitment to diversity and inclusivity, and provide examples of how you have contributed to similar environments.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Facilities Officer role.
How to prepare for a job interview at University of Hull
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Facilities Officer. Familiarise yourself with the specific tasks mentioned in the job description, such as coordinating cleaning services and managing accommodation reception. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since the role involves ensuring excellent customer satisfaction, be prepared to discuss your previous experiences in customer service. Share specific examples of how you've handled challenging situations or improved service standards in past roles.
✨Highlight Your Problem-Solving Abilities
The Facilities Officer position requires operational efficiency and strategic improvements. Be ready to talk about times when you've identified problems and implemented effective solutions. This will show your potential employer that you can contribute positively to their transformational journey.
✨Emphasise Your Commitment to Diversity and Inclusivity
Given the university's commitment to equality and inclusivity, it's important to express your understanding and support for these values. Share any relevant experiences or initiatives you've been involved in that promote diversity in the workplace.
