At a Glance
- Tasks: Lead a dynamic team in managing academic programme data and support services.
- Company: Join a forward-thinking university dedicated to academic excellence and student success.
- Benefits: Enjoy 25 days of annual leave, public holidays, and extra time off during Christmas.
- Why this job: Be part of a new team, making a real impact on students' educational journeys.
- Qualifications: A degree or equivalent experience is required, along with strong administrative skills.
- Other info: This role is based in Hatfield, with a focus on collaboration across the university.
The predicted salary is between 32546 - 38249 £ per year.
FTE:1.0 fte (working 37 hours per week)
Salary: UH6 £32,546 pa to £38,249 pa by annual increments
Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year
Location: MacLaurin Building, Bishops Square, Hatfield
Main duties and responsibilities
As part of a newly established team, based in Academic Services, we are looking to recruit a proactive and motivated individual to lead an excellent administrative, organisational, and advisory service for colleagues across the University relating to the whole life cycle of our programmes of study.
Working closely with colleagues from Academic Schools, this role provides you with an opportunity to play a key part in managing and supporting processes to produce and maintain a master source of data that accurately reflects the University’s portfolio, including Home, UK and OS Franchise and online provision, which will be used for a range of purposes across the institution.
You will also have responsibilities to maintain data relating to courses and curriculum using appropriate systems. You will be required to ensure accurate and timely completion of administration activities relating to the creation of course structures, validation documentation and systems, liaising as required, internally and externally.
The successful post holder will have line management responsibility, managing and motivating a team of professional staff, and encouraging a culture of flexibility, excellence, and willingness to assist colleagues within Academic Services and across the University, specifically from academic schools and the Student Administration Service.
Skill and experience required
You will already have substantial proven administrative experience, preferably within an HEI, along with proficiency and experience in IT across the range of Microsoft products including databases, spreadsheets and word-processing.
You will be able to demonstrate that you can work under pressure. You should have good attention to detail and the ability to create successful working relationships with a wide range of people.
The successful candidate will be able to demonstrate excellent communication skills and you will have good understanding of customer care, with proven problem-solving skills and finding pragmatic solutions.
Qualifications required
Minimum of a Degree or equivalent qualification, or proven experience
Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.
We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.
Contact Details/Informal Enquiries: Dipak Patel, Section Head – Academic Quality Systems & Surveys – D.4.Patel@herts.ac.uk
Closing Date: 13 August 2025
Interview Date: w/c 08 September 2025
Find out what it\’s like to work in Academic Registry HERE https://www.herts.ac.uk/staff/careers-at-herts/our-schools-and-departments/academic-registry
£32,546 to £38,249 pa by annual increments, UH6
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Team Leader - Programme & Curriculum Support employer: University of Hertfordshire
Contact Detail:
University of Hertfordshire Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Programme & Curriculum Support
✨Tip Number 1
Familiarise yourself with the specific administrative processes and systems used in higher education institutions. Understanding how course structures and validation documentation are created will give you a significant edge during interviews.
✨Tip Number 2
Network with current or former employees in similar roles at universities. They can provide insights into the challenges faced in programme and curriculum support, which can help you articulate your understanding and readiness for the role.
✨Tip Number 3
Demonstrate your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlighting your ability to motivate and encourage a culture of excellence will resonate well with the hiring team.
✨Tip Number 4
Research the University’s current programmes and any recent changes in their curriculum. Being knowledgeable about their offerings will show your genuine interest in the role and help you engage more effectively during discussions.
We think you need these skills to ace Team Leader - Programme & Curriculum Support
Some tips for your application 🫡
Tailor Your Personal Statement: Make sure to craft a personal statement that directly addresses the skills and experience outlined in the person specification. Highlight your administrative experience, IT proficiency, and ability to work under pressure.
Showcase Leadership Skills: Since the role involves line management, emphasise any previous leadership or team management experience. Provide examples of how you've motivated teams and fostered a culture of excellence.
Demonstrate Communication Skills: In your application, illustrate your excellent communication skills. Use specific examples where you successfully built relationships with colleagues or resolved issues through effective communication.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at University of Hertfordshire
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities. Be prepared to discuss how your previous experience aligns with the duties of leading an administrative team and managing course data.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, think of examples where you've successfully communicated with diverse teams or resolved conflicts. Be ready to demonstrate your customer care approach during the interview.
✨Highlight Your IT Proficiency
Given the emphasis on IT skills, particularly with Microsoft products, prepare to discuss your experience with databases, spreadsheets, and word-processing. You might even want to mention specific projects where you utilised these tools effectively.
✨Demonstrate Problem-Solving Abilities
Prepare to share examples of challenges you've faced in previous roles and how you found pragmatic solutions. This will show your ability to work under pressure and your proactive approach to problem-solving.