At a Glance
- Tasks: Support library users, manage resources, and maintain a welcoming study environment.
- Company: Join the University of Greenwich, a vibrant and inclusive modern university.
- Benefits: Gain valuable experience, flexible working hours, and a paid study day each week.
- Other info: Opportunities for career growth in library and information services after completion.
- Why this job: Make a difference in students' lives while developing essential skills for your future.
- Qualifications: GCSE English and Maths at grade C or above required.
The predicted salary is between 18000 - 25000 £ per year.
Introduction
We are currently seeking committed, enthusiastic, and proactive individuals to join our Library Operations team. For the job advert and job description, please go to
Please note that the advert and applications will be closed when we reach 50 applications.
About the Employer
The University of Greenwich aims to be the top modern university in the UK by 2030, focusing on student success, inclusivity, impactful research, and sustainability.
The main campus is in central Greenwich, with two other campuses at Medway in Kent and Avery Hill in SE London.
With over 30,000 students, we are a vibrant place to work.
For 2023, the University of Greenwich was ranked 60 out of 121 UK Universities according to Times Higher Education (THE).
- What You’ll Do
- Provide proactive, in‑person support across all library spaces, helping users access services, navigate the building and maintain a welcoming, inclusive and safe study environment.
- Confidently manage challenging behaviour, including disruptive or confrontational situations, using effective communication, de‑escalation techniques and sound judgement.
- Work collaboratively with colleagues and security where appropriate to maintain a safe, inclusive and positive study environment.
- Guide users in using library services and collections, both print and digital, and signpost them to relevant services delivered by other teams and the wider university.
- Help users with IT‑related queries, including accessing e‑resources, the library catalogue and self‑service kiosks.
- Conduct checks on equipment and library study areas.
- Develop an understanding of users' information needs and support access to digital and physical resources.
- Support the organisation and promotion of library resources to ensure they are well arranged, accessible, and widely used.
- Assist with the care, documentation, and accessibility of library and archive collections.
- Training Outcome
Once qualified, LIAS Apprentices can apply for library vacancies at the University of Greenwich or a range of other library, information and archive services in a university, public library, health or school library setting.
Career pathways for LIAS Apprentices are described in more detail on the CILIP website at
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non‑judgemental
- Patience
Qualifications
- Essential – GCSE English – C or above
- Essential – GCSE Maths – C or above
- Course Information
Course: Library, information and archive services assistant (level 3) Level: 3 Route: Business and administration Apprenticeship Level: Advanced
- Working Arrangements
- Working
Week: 0.86 FTE. 4 weekdays (Monday to Friday) with 5 hours 45 minutes work per day (23 hours total), plus 1 paid study day (7 hours).
Working hours will be assigned according to service needs, and flexibility may occasionally be required.
- Expected
- Duration: 1 Year 6 Months
- Training
- Provider: WESTMINSTER CITY COUNCIL
This employer is part of the Disability Confident scheme, committed to employing disabled people.
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Apprentice Library, Information & Archive Services Assistant (Apprentice LIAS Assistant) in London employer: University of Greenwich
As an employer, the University offers a dynamic and inclusive work environment at its Greenwich Campus, where you can play a pivotal role in shaping academic quality assurance. With competitive salaries, a commitment to diversity, and opportunities for professional growth, this position not only allows you to lead significant projects but also to contribute to a supportive community dedicated to enhancing student experiences. Join us in fostering innovation and excellence in higher education while enjoying the benefits of working in a vibrant London location.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Library, Information & Archive Services Assistant (Apprentice LIAS Assistant) in London
✨Maximise Your Local Education Network
Tap into your school or college’s career services as they often have connections with local education businesses, including potential apprenticeship opportunities. Attend any workshops or career fairs they host, as they can be a goldmine for meeting representatives from companies like University of Greenwich.
✨Show Off Your Passion for Digital Learning
Get involved in online communities that focus on digital learning and education. Join forums, participate in webinars, and contribute to discussions on platforms like Twitter or LinkedIn. This not only gives you insider knowledge but also shows companies like University of Greenwich that you're genuinely engaged in the field.
✨Be Ready for a Practical Assessment
Since this is an apprenticeship, be prepared to showcase your skills through practical assessments or tasks during interviews. Research common tasks in the digital-learning space and practice how you’d approach them, as this will help you stand out when applying to University of Greenwich.
✨Craft Your Application for Impact
When applying for the apprenticeship, tailor your application to highlight any relevant skills or experiences you have with digital tools or teaching methods. Personalise it for University of Greenwich, and don’t forget to express your enthusiasm for both education and technology!
We think you need these skills to ace Apprentice Library, Information & Archive Services Assistant (Apprentice LIAS Assistant) in London
Some tips for your application 🫡
Show Your Passion for Learning:When applying for an apprenticeship in digital learning and education, make sure to highlight your passion for education and technology. We want to see how motivated you are to grow and learn throughout your apprenticeship with us at University of Greenwich.
Include Relevant Projects.:If you've worked on any tech-related projects or created educational content, definitely mention those! These can really demonstrate your skills and understanding of digital learning tools, which is crucial for the role of Apprentice Library, Information & Archive Services Assistant (Apprentice LIAS Assistant).
Be Clear About What You Want to Learn:In your cover letter, don’t be shy about sharing what you hope to achieve during your apprenticeship. Whether it’s mastering certain tools or gaining teaching experience, we want to know how you plan to make the most of your time with us at University of Greenwich.
Polish Your CV for Education:Make sure your CV highlights any relevant education or certifications that pertain to digital learning. This could include your coursework, any workshops you attended, or even online courses – anything that shows your dedication to the field and your readiness for an apprenticeship.
How to prepare for a job interview at University of Greenwich
✨Show Your Passion for Digital Education
During the interview, let your enthusiasm for digital learning shine through. Share experiences where you've used online tools or platforms, or even projects where you created educational content. This will show University of Greenwich that you're not just looking for any role, but you genuinely care about making a difference in the digital education space.
✨Prepare for Scenario-based Questions
Given that it's a digital learning role, expect scenario-based questions that will test your problem-solving skills. Think about situations where you've had to adapt to new technologies or engage with learners remotely. It’s all about demonstrating your ability to thrive in an ever-evolving digital environment!
✨Highlight Your Learning Agility
As an apprentice, you’ll need to show your eagerness to learn. Discuss any relevant courses you've taken, online certifications, or workshops that can highlight your commitment to professional growth. Let University of Greenwich know you're ready to absorb knowledge like a sponge!
✨Familiarise Yourself with Digital Tools
Brush up on popular digital education tools that might be relevant to the role, such as LMS platforms, video conferencing tools, or content creation software. We might even get into technical discussions about these tools in the interview, so being able to articulate your thoughts and experiences with them will definitely give you an edge!
