5481-E - Senior Technical Services Manager: Clinical Pharmacy/Science Technical Services in Gillingham

The Medway School of Pharmacy — a joint initiative between the University of Greenwich and the University of Kent — is seeking an experienced Senior Technical Services Manager to lead our committed technical team across our clinical laboratories, science laboratories, and simulation‑based teaching environments. Supporting around 700 undergraduate and 100+ postgraduate students, our School delivers high‑quality Pharmacy education and research.

You will oversee a team of Clinical Pharmacy and Science‑based technicians, ensuring excellent technical provision for practical teaching, clinical skills training, and simulation activities. You will manage and develop technical services across the School, ensuring our laboratories, simulation suites, and specialist facilities operate safely, efficiently, and innovatively. You will champion continuous improvement and support the professional growth of technical staff, including active advocacy for the Technician Commitment. We are looking for someone who brings strong leadership and a passion for advancing technical support in Pharmacy education.

• Lead and oversee a team of Clinical Pharmacy and Science‑based technicians.
• Ensure excellent technical provision for practical teaching, clinical skills training, and simulation activities.
• Manage and develop technical services across the School, ensuring laboratories, simulation suites, and specialist facilities operate safely, efficiently, and innovatively.
• Champion continuous improvement and support professional growth of technical staff.
• Advocate for the Technician Commitment and promote a culture of innovation.

• A degree in a relevant scientific discipline, equivalent qualification, or substantial professional experience in Pharmacy or Healthcare.
• Evidence of ongoing professional development in technical or managerial areas.
• A genuine interest in supporting the development of MPharm and clinical skills training, including simulation‑based learning.
• Strong organisational and operational management skills, with the ability to motivate and inspire a diverse team.
• A comprehensive understanding of health and safety regulations and risk assessment processes.
• A commitment to innovation and enhancing technical services across laboratory and simulation environments.

Benefits include an excellent pension scheme, generous holiday entitlement, flexible working options, and a commitment to staff development.

We are committed to building a strong, diverse workforce that reflects the communities we serve. As part of our commitment to Equality, Diversity and Inclusion, we encourage applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. We are committed to promoting and supporting the physical and mental health of all staff and removing barriers to improve inclusion. Applicants are encouraged to disclose experience of mental health problems, so that we can support them fully during the recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form.