At a Glance
- Tasks: Lead IT support for advanced teaching and research, managing specialist equipment and software.
- Company: Join the innovative LASE University Group, part of the University of Greenwich.
- Benefits: Competitive salary, professional development, and a vibrant academic community.
- Other info: Dynamic role with opportunities for leadership and innovation in a collaborative environment.
- Why this job: Make a real impact in education and research while advancing your technical career.
- Qualifications: Extensive IT support experience and strong technical expertise in hardware and software.
The predicted salary is between 44746 - 44746 £ per year.
On 1st August 2026, The University of Greenwich and the University of Kent formed a pioneering new multi‑university group called London and South- East (LASE) University Group. Should you join us, you will be employed by LASE but will work as part of the University of Greenwich academic division, contributing to its distinct strengths, community and identity while also being part of a wider group that brings together the scale, resilience and shared ambition of both universities. Through LASE we aim to deliver outstanding education, impactful research, and meaningful regional and global impact.
We are seeking a highly skilled and proactive Senior IT Technician to join the Faculty of Engineering and Science technical support team. This SG7-level role combines hands‑on technical expertise with supervisory responsibilities, supporting advanced teaching, research, and innovation activities across the Faculty. The postholder will lead the specification, procurement, deployment, and lifecycle management of specialist engineering and scientific equipment, including the modernisation of legacy systems, while managing the acquisition and deployment of specialist software in collaboration with internal and external stakeholders.
Acting as a technical expert, they will assess user requirements, develop technical standards, procedures, and documentation, oversee service delivery and incident resolution in line with agreed service levels, and provide strategic guidance to enhance the efficiency, reliability, and effectiveness of technical services. The role also includes maintaining oversight of specialist equipment inventories, producing service and performance reports, and supporting the development of staff, systems, and processes to ensure an exceptional experience for students, researchers, and academic colleagues.
We welcome applications from candidates with:
- Extensive experience supporting IT infrastructure, specialist software, technical facilities, and equipment lifecycle management within a scientific, engineering, or research environment.
- Strong technical expertise in either: Configuring, integrating, and supporting specialist hardware, software, networked systems, & legacy technologies or; Configuring, utilisation and maintenance of specialist chemical/biological equipment and software in a wide range of techniques including Chromatography, XRD, NMR, spectroscopy, qPCR, Microscopy & many more.
- Excellent analytical, problem-solving, communication, and stakeholder management skills, with the ability to provide expert technical guidance & deliver high-quality support.
- Experience leading technical projects, driving service improvements, managing competing priorities, & enhancing operational efficiency.
- A proactive, customer‑focused approach, with experience mentoring technical staff and a commitment to continuous professional development, innovation, & the adoption of emerging technologies.
- The ability to combine advanced technical expertise with leadership and project delivery skills to support teaching, research, and the ongoing development of technical services.
For an informal discussion about the post please contact Tony Kelly T.M.Kelly@greenwich.ac.uk. Should you have any recruitment related queries please contact the People Directorate Operations Team on: peopleoperationsadmin@greenwich.ac.uk.
We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values. We are committed to building a strong, diverse workforce that reflects the communities we serve.
Senior IT Technician in Chatham employer: University of Greenwich
As an employer, the University offers a dynamic and inclusive work environment at its Greenwich Campus, where you can play a pivotal role in shaping academic quality assurance. With competitive salaries, a commitment to diversity, and opportunities for professional growth, this position not only allows you to lead significant projects but also to contribute to a supportive community dedicated to enhancing student experiences. Join us in fostering innovation and excellence in higher education while enjoying the benefits of working in a vibrant London location.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Technician in Chatham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what University of Greenwich values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges University of Greenwich might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at University of Greenwich!
✨Direct Apply to University of Greenwich
Let's not forget to apply directly through the University of Greenwich website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT Technician in Chatham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at University of Greenwich.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at University of Greenwich. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at University of Greenwich
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
