Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage student casework, including appeals and complaints, while supporting daily operations.
- Company: A leading educational institution with a focus on inclusivity and development.
- Benefits: Flexible working options, professional development, and a supportive environment.
- Why this job: Join a diverse team and make a difference in students' academic journeys.
- Qualifications: Professional administrative experience and excellent communication skills.
- Other info: Permanent position with great opportunities for career growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading educational institution is seeking an Academic Registry Casework Administrator to manage student casework related to appeals, complaints, and conduct. The role involves supporting daily operations, assisting with policies, and providing high-quality customer service.
Candidates should possess professional administrative experience and strong communication skills. This permanent position offers opportunities for development, flexible working options, and participation in a diverse and inclusive environment.
Academic Registry Casework Specialist (Hybrid) employer: University of Greenwich
Contact Detail:
University of Greenwich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Academic Registry Casework Specialist (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the institution on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching common casework scenarios in academic settings. We should be ready to discuss how we would handle appeals or complaints, showcasing our problem-solving skills.
✨Tip Number 3
Practice our communication skills! Since this role involves high-quality customer service, let’s rehearse clear and concise responses to potential interview questions. Role-playing with a friend can help us nail it.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Academic Registry Casework Specialist (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your professional administrative experience and strong communication skills. We want to see how your background aligns with the role of Academic Registry Casework Specialist, so don’t be shy about showcasing relevant experiences!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting students and how you can contribute to our daily operations. We love seeing genuine enthusiasm for the role and the institution.
Showcase Your Customer Service Skills: Since this role involves providing high-quality customer service, make sure to include examples of how you've excelled in similar situations. We appreciate candidates who can demonstrate their ability to handle appeals and complaints effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy to do!
How to prepare for a job interview at University of Greenwich
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Academic Registry Casework Specialist. Familiarise yourself with student casework processes, appeals, and complaints handling. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since strong communication skills are crucial for this position, prepare examples from your past experiences where you've effectively communicated with students or colleagues. Think about how you resolved conflicts or provided support, as these stories will highlight your ability to deliver high-quality customer service.
✨Be Ready for Scenario Questions
Expect scenario-based questions during the interview. Prepare by thinking through potential situations you might face in the role, such as handling a difficult complaint or managing multiple cases at once. Practising your responses will help you feel more confident and articulate during the interview.
✨Emphasise Your Administrative Experience
Highlight your professional administrative experience by discussing specific tools or systems you've used in previous roles. Mention any relevant policies you've worked with and how you've contributed to improving operational efficiency. This will show that you have the practical skills needed for the job.
