At a Glance
- Tasks: Process admissions applications and provide top-notch customer service to prospective students.
- Company: Join the University of Greenwich's dynamic Outreach, Recruitment & Admissions team.
- Benefits: Enjoy a competitive salary, generous holidays, flexible working, and a great pension scheme.
- Other info: Opportunities for professional growth and travel to other campuses.
- Why this job: Make a real difference in students' lives while developing your skills in a fast-paced environment.
- Qualifications: Strong attention to detail, effective communication, and experience in busy team settings.
The predicted salary is between 22868 - 24685 £ per year.
Admissions Assistant Position located at Avery Hill Campus, part of the Outreach, Recruitment & Admissions team.
Salary £22,768 to £24,685 plus £5,476 London weighting per annum. Contract Type Fixed Term.
The role requires processing many applications for admission to the University of Greenwich, handling related email enquiries and ensuring timely and accurate admissions decisions. You will work in a flexible, fast‑paced team environment, prioritising tasks, managing large volumes of data on bespoke IT systems, and maintaining electronic records. The position also involves providing excellent customer service and traveling to other campuses as needed.
Responsibilities- Process applications for admission to the University of Greenwich.
- Respond to email enquiries from prospective students.
- Provide excellent customer service within a busy team environment.
- Prioritise tasks and work efficiently with large volumes of data on bespoke IT systems.
- Maintain accurate electronic records and make admissions decisions consistent with agreed criteria.
- Be willing to travel to other campuses as required.
- Experience working flexibly in a busy team environment with pressure to meet deadlines.
- Strong attention to detail and accuracy.
- Effective prioritisation and organisational skills.
- Knowledge of Level 3 qualifications preferred; training will be provided.
- Excellent communication and customer service skills.
The role includes an excellent pension scheme, generous holiday entitlement, flexible working options and opportunities for professional development.
5411-E - Admissions Assistant employer: University of Greenwich
Contact Detail:
University of Greenwich Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 5411-E - Admissions Assistant
✨Tip Number 1
Network like a pro! Reach out to current or former Admissions Assistants at the University of Greenwich on LinkedIn. A friendly chat can give us insider info about the role and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and data management. We recommend using the STAR method to structure your answers – it’ll help you shine in those crucial moments!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed large volumes of data or prioritised tasks in previous roles. This will demonstrate that you’re ready to tackle the fast-paced environment at Avery Hill Campus.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace 5411-E - Admissions Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Admissions Assistant role. We want to see how you can contribute to our team at the University of Greenwich!
Show Off Your Customer Service Skills: Since this role involves providing excellent customer service, don’t forget to include examples of how you've successfully handled enquiries or supported customers in the past. We love seeing that passion for helping others!
Be Detail-Oriented: Attention to detail is key in this position, especially when processing applications and maintaining records. Make sure your application is free from typos and clearly structured. We appreciate a well-organised submission!
Apply Through Our Website: To make sure your application gets to us smoothly, apply directly through our website. It’s the best way to ensure we receive all your details correctly and can get back to you quickly!
How to prepare for a job interview at University of Greenwich
✨Know the Role Inside Out
Make sure you thoroughly understand the Admissions Assistant position and its responsibilities. Familiarise yourself with the application processing, customer service expectations, and the IT systems mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your Team Spirit
Since this role involves working in a busy team environment, be prepared to discuss your experience collaborating with others. Share specific examples of how you've successfully worked under pressure and prioritised tasks in a team setting. This will demonstrate your ability to fit into their dynamic culture.
✨Highlight Your Attention to Detail
Given the importance of accuracy in processing applications and maintaining records, be ready to provide examples of how you've ensured precision in your previous roles. Discuss any tools or methods you use to stay organised and detail-oriented, as this will resonate well with the interviewers.
✨Prepare for Customer Service Scenarios
Expect questions about handling enquiries and providing excellent customer service. Think of challenging situations you've faced and how you resolved them. Practising these scenarios will help you articulate your approach to customer interactions effectively during the interview.