5275 - Faculty Senior Education Officer

The Faculty of Education, Health and Human Sciences is seeking a Senior Education Officer to deliver a high‑quality, student‑focused administrative service across all faculty programmes. Join a team that takes pride in student success and excellence in day‑to‑day operations. Working across three dynamic schools, this pivotal role will enhance the student experience and contribute to their success.

As a key member of the team, you will lead and line‑manage staff, ensuring robust systems and processes are in place. You will be responsible for delivering exceptional programme administration, ensuring efficient and effective services across departments, schools and the faculty. This includes ensuring students receive an excellent customer experience and that administrative procedures are consistently applied. The successful applicant will be based on the Avery Hill Campus.

Why choose us? The University has been established for over 125 years and is an exciting and rewarding place to work. Situated on three beautiful campuses, the University boasts state‑of‑the‑art facilities and an international student and staff community. Awarded Gold in the 2023 Teaching Excellence Framework, the University has a growing reputation for teaching and learning, an attractive portfolio of academic programmes and highly talented and motivated staff. We specialise in high quality, professional degrees at undergraduate and postgraduate levels.

Your profile We are looking for someone with proven administrative experience, preferably within a large and complex organisation – ideally in higher education. You will be ready to step up to managing others or have experience. The successful candidate will possess strong communication skills, the ability to build positive working relationships with administrative and academic colleagues, excellent organisational skills and the ability to plan and prioritise a busy schedule of work to achieve objectives. You will have strong IT skills and enjoy multi‑tasking, managing several projects simultaneously. Comfortable with rapid change, you are happy to be part of a close‑knit team with shared objectives. Your track record includes servicing formal meetings, using record systems and databases, and a commitment to continuous improvement and solving challenges through innovation. Great problem‑solving and decision‑making skills, alongside accuracy and an eye for detail, are crucial.

Benefits The University offers an excellent pension scheme, generous holiday entitlement, flexible working options including hybrid working and a genuine commitment to development.

For an informal discussion about the post please contact Gary Corcoran at G.Corcoran@greenwich.ac.uk. To apply, please visit the University of Greenwich vacancies page and complete all details, including the supporting statements. Please note that attached CVs and personal statements will not be seen by the recruitment panel at the application stage.

We are committed to building a strong, diverse workforce that reflects the communities we serve. We encourage applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, we support the physical and mental health of all staff and remove barriers to improve inclusion. We encourage applicants to disclose experience of mental health problems so we can support them fully during recruitment and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form. We are making significant strides to understand and continuously improve our employees’ experience, and we are committed to implementing progressive diversity talent management.