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5105 - Faculty Student Advisor in London
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University of Greenwich

5105 - Faculty Student Advisor in London

London Entry level 30000 - 42000 £ / year (est.) No working from home possible
University of Greenwich

At a Glance

  • Tasks: Support students with academic and personal issues, ensuring a smooth university experience.
  • Company: Join the University of Greenwich, aiming to be the top modern university in the UK by 2030.
  • Benefits: Enjoy flexible working options, generous holidays, and a great pension scheme.
  • Other info: Commitment to diversity and inclusion is essential; we welcome applications from all backgrounds.
  • Why this job: Make a real impact on students' lives while developing your skills in a supportive environment.
  • Qualifications: A degree or relevant experience in guidance/support roles is required.

The predicted salary is between 30000 - 42000 £ per year.

Join to apply for the 5105 - Faculty Student Advisor role at University of Greenwich

Join to apply for the 5105 - Faculty Student Advisor role at University of Greenwich

Greenwich Business School Professional ServicesIn 2024, the University introduced the role of Faculty Student Advisor to enhance our pastoral support for students. As part of this initiative, we’re looking for dedicated individuals to join the Greenwich Business School team at our Greenwich campus.In this role, you’ll collaborate closely with Academic Tutors, Faculty Senior Tutors, and Year Tutors (where applicable) to support students throughout their academic journey. Your guidance will help students make the most of their university experience and contribute to our strategic goal of delivering an outstanding student experience.About the roleIn this role you will be the first point of contact for students struggling with academic or personal issues or who have informal complaints. You will provide pastoral support, resolve issues within your control, and signpost students where appropriate to other sources of support, including via the Digital Student Centre and to academic support via Academic Tutors or Programme Leaders. You will coordinate and maintain student support through initiatives like short appointments, drop-in sessions, online support, and follow-up. Within your faculty team, you will work to ensure continuity of support to all faculty students, identify enhancements to the service, and assist with key university processes as required. Duties and responsibilities will typically include working as part of a team to:

  • Provide student pastoral support, as part of a faculty team, signposting to other services where appropriate and following up to ensure satisfactory resolution.
  • Identify improvements to the effectiveness and efficiency of the Faculty Student Advisor Service and take a lead in implementing these.
  • Assist when required with key University wide processes as required for example, clearing, enrolment and graduation.
  • Use University systems, to ensure informal complaints are logged and followed up to satisfactory resolution.
About youYou will have relevant experience in a guidance/supportive role, extensive administrative experience and experience of working to senior colleagues with conflicting demands. You will understand diversity and equality issues, have excellent interpersonal skills, and an ability to communicate effectively at all levels. You will have excellent knowledge of Microsoft office, will be able to prioritise and manage your own workload, plan and manage projects, have excellent attention to detail and take an analytical and systematic approach to work. You will be a team player, able to work well under pressure and able to be highly discrete, maintaining a high level of confidentiality. You will have a commitment to undertaking professional development and a desire to develop in the role. You will have a degree, professional qualification or extensive proven relevant experience. Should you have any queries please contact the People Directorate Operations Team on peopleoperationsadmin@gre.ac.uk About usThe university is a brilliant place to work. We aim to become the top modern university in the UK by 2030 and our people are truly at the heart of what we want to achieve. We offer a great set of benefits including an excellent pension scheme, generous holiday entitlement, flexible working options including hybrid working and a genuine commitment to development.We are looking for people who can help us achieve our Strategic Plan, through the values we expect for our whole university community, of being Inclusive, Collaborative and Impactful. Discover why the university of Greenwich is the perfect place to shape your future – watch our Vice-Chancellor & Chief Executive\'s inspiring message on why you should join us Your Future Starts Here.To apply, please visit the University of Greenwich vacancies page and complete all details, including the supporting statements (please note attached CVs and personal statements will not be seen by the recruitment panel at the application stage). Current Vacancies - Jobs at Greenwich Employment Visa: Under the UK Government Points Based System scheme this role does not meet the criteria to be sponsored for a Skilled Worker Route application. We are committed to building a strong, diverse workforce that reflects the communities we serve. We do this through taking positive action such as encouraging applications from Black, Asian and Minority Ethnic, disabled and LGBT+ people. As part of our commitment to Equality, Diversity and Inclusion, Time to Change Employer Pledge/Mentally Healthy Universities, we are committed to promoting and supporting the physical and mental health of all our staff and removing barriers to improve inclusion. We encourage applicants to disclose experience of mental health problems so we can support them fully during our recruitment process and make any necessary reasonable adjustments. Any information disclosed will be kept confidential and separate from the job application form. We are making significant strides to understand and continuously improve our employees’ experience, and we are committed to implementing progressive diversity talent managementPlease note that both elements of the application process: submission of a CV and completion of the online interview must be completed in order for an application to be considered. Incomplete applications will not progress to the next stage of recruitment. Link to online interview can be found here: https://go.shortlister.com/j/4xeh9
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Further Details
Job Description & Person Specification
Greenwich Business School BrochureView All Vacancies

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Internship

Job function

  • Job function

    Education and Training

  • Industries

    Higher Education

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5105 - Faculty Student Advisor in London employer: University of Greenwich

The University of Greenwich is an exceptional employer, dedicated to fostering a supportive and inclusive work environment at our vibrant Greenwich campus. We offer a comprehensive benefits package, including a robust pension scheme, generous holiday entitlement, and flexible working options, all aimed at promoting employee well-being and professional development. Join us in our mission to deliver an outstanding student experience while enjoying the opportunity to grow within a collaborative and impactful community.

University of Greenwich

Contact Details:

University of Greenwich Recruitment Team

View University of Greenwich profile

StudySmarter Expert Advice🤫

We think this is how you could land 5105 - Faculty Student Advisor in London

✨Engage with Local Education Communities

Dive into local adult education groups on social media or platforms like Meetup. These communities often share leads on entry-level opportunities at local centres or colleges, which is a goldmine for roles like the one at University of Greenwich.

✨Volunteer for Adult Learning Events

Get involved in workshops or seminars related to adult learning. By volunteering your time, you not only gain experience but also network with professionals who might have the inside scoop on openings at University of Greenwich or similar organisations.

✨Use Career Services from Your Institution

If you're a recent graduate or still in touch with your university, tap into their career services. They often have exclusive listings for entry-level roles in education, which could include exciting opportunities at University of Greenwich.

✨Showcase Your Passion on Social Media

Start sharing your thoughts on adult education topics on platforms like Twitter or LinkedIn. This not only establishes your interest but also helps you get noticed by recruiters and organisations, including University of Greenwich.

We think you need these skills to ace 5105 - Faculty Student Advisor in London

Interpersonal Skills
Communication Skills
Conflict Resolution
Pastoral Care
Administrative Skills
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Lifelong Learning:In the adult continuing education sector, it's all about encouraging growth and development. Make sure your cover letter highlights your enthusiasm for continuous learning and education. Share personal stories or experiences that showcase how you value lifelong education—this can really set you apart from other candidates!

Tailor Your CV to Highlight Relevant Skills:For entry-level roles in adult continuing education, your CV should focus on skills that matter in this field—like communication, empathy, and adaptability. If you've taken any relevant courses or certifications, be sure to include those! Even volunteer experiences where you’ve helped others learn can make a difference.

Include Examples of Collaborative Work:Working in education often means collaborating with diverse groups of students. In your application, sprinkle in examples where you’ve worked effectively in a team or facilitated group discussions. It’s a great way to show that you have the interpersonal skills needed to thrive in this environment.

Proofread for Clarity and Tone:In the education sector, clarity is key. Before hitting 'send', make sure your application is clear, concise, and friendly. You want to convey your message without ambiguity while maintaining a warm tone—after all, you’ll be interacting with people who are keen to learn!

How to prepare for a job interview at University of Greenwich

✨Know Your Pedagogy!

Brush up on the latest trends and methodologies in adult education. Be ready to discuss how you can implement them in a role at University of Greenwich. They might ask you to provide examples of effective teaching strategies or how to engage learners, so think about those real-world scenarios.

✨Highlight Your Communication Skills

Since this role will involve interacting with adult learners, make sure you highlight any relevant experience in your communication style. You could be asked about how you would handle questions from students or adapt your teaching approach to different learning styles. Prepare for some role-play scenarios or situational questions!

✨Show Your Enthusiasm for Learning

As an entry-level candidate, your passion for education and willingness to learn are more important than having extensive experience. Be prepared to discuss why you’re interested in adult continuing education specifically and how you keep up-to-date with industry developments, it could give you an edge at University of Greenwich.

✨Craft an Informal Portfolio

Even if you don’t have a professional portfolio yet, create a collection of any relevant materials—like lesson plans or training presentations—showcasing your skills. This can act as a conversation starter and help the interviewers at University of Greenwich see your practical approach to education.

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