At a Glance
- Tasks: Support international students with advice and guidance for a successful university experience.
- Company: The University of Greater Manchester, dedicated to student success and inclusivity.
- Benefits: Competitive benefits package, professional development, and a collaborative work environment.
- Other info: Join a supportive team and enhance your career in higher education.
- Why this job: Make a real impact on international students' lives and help them thrive.
- Qualifications: Experience in customer service, strong communication skills, and understanding of international student needs.
The predicted salary is between 30000 - 40000 £ per year.
Support International Students to Succeed
The University of Greater Manchester is seeking a motivated and student-focused individual to join the Directorate of Student Services & Experience as an International Student Advisor. This is a key frontline role providing specialist information, advice and guidance to international students, supporting them to navigate university life and succeed in their studies.
The Role
Reporting to the Team Leader: Student Experience & International Support, you will act as a primary contact for international student enquiries. You will provide timely, accurate and culturally sensitive advice across a range of areas including student support, financial matters and wellbeing, while supporting students’ transition, integration and overall experience. Working in a fast-paced environment, you will deliver support through face-to-face, digital and group-based methods, including inductions, workshops and events.
Key Responsibilities
- Provide high-quality, specialist advice and guidance to international students
- Act as a first point of contact, triaging and managing student enquiries and casework
- Deliver orientation, welcome and induction and ongoing pastoral support
- Support pre-arrival communications and onboarding activity
- Develop and deliver guidance materials, workshops and digital content
- Gather student feedback to enhance the international student experience
- Maintain awareness of UKVI requirements and sector developments
About You
You will be a confident and approachable professional with a strong commitment to supporting international students. You will demonstrate:
- Experience in a busy, customer-facing environment, ideally within Higher Education
- Strong communication skills and the ability to explain information clearly and sensitively
- Understanding of the needs of international students
- Ability to manage competing priorities and work effectively under pressure
- Strong administrative and organisational skills
- A proactive and collaborative approach
Knowledge of UKVI processes or international student support is desirable.
Why Join Us?
We are committed to creating an inclusive environment where all students can thrive. We offer:
- The opportunity to make a meaningful impact on the student experience
- A supportive and collaborative working environment
- Opportunities for professional development
- A competitive benefits package
Next Steps
Interviews expected to take place week commencing the 6th July 2026. This role may be subject to a DBS check. The University of Greater Manchester is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. Successful applicants will be required to prove their right to work in the UK prior to the commencement of their employment. Whilst the University of Greater Manchester is a licensed sponsor, under UK Visas and Immigration (UKVI) not all roles are eligible for visa sponsorship. This position may not meet the criteria for a Certificate of Sponsorship (CoS). Eligibility will be assessed in line with the Home Office requirements at the time of making the offer.
International Student Advisor in Manchester employer: University of Greater Manchester
The University of Greater Manchester is an exceptional employer, dedicated to fostering an inclusive and supportive environment for its staff and students alike. As an International Student Advisor, you will have the opportunity to make a meaningful impact on the lives of international students while benefiting from a collaborative work culture and professional development opportunities. Located in a vibrant city, the university offers a competitive benefits package and a chance to be part of a community that values diversity and student success.
Contact Details:
University of Greater Manchester Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land International Student Advisor in Manchester
✨Tip Number 1
Network like a pro! Reach out to current or former International Student Advisors on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Personal connections can give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how you would handle specific scenarios related to international student support. We recommend role-playing with a friend to get comfortable with your responses.
✨Tip Number 3
Showcase your cultural sensitivity! During interviews, share examples of how you've supported diverse groups in the past. This will demonstrate your understanding of the unique challenges international students face.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at the University of Greater Manchester.
We think you need these skills to ace International Student Advisor in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the International Student Advisor role. Highlight your experience in supporting international students and any relevant skills that match the job description. We want to see how you can make a difference!
Showcase Your Communication Skills:Since this role involves providing advice and guidance, it's crucial to demonstrate your strong communication skills. Use clear and concise language in your application, and maybe even share examples of how you've effectively communicated with diverse groups in the past.
Highlight Relevant Experience:If you've worked in a customer-facing environment or have experience in higher education, make sure to emphasise that! We love seeing candidates who understand the unique challenges faced by international students, so don’t hold back on sharing your insights.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're keen on joining our team at the University of Greater Manchester!
How to prepare for a job interview at University of Greater Manchester
✨Know Your Stuff
Make sure you’re well-versed in the specifics of supporting international students. Brush up on UKVI requirements and common challenges faced by these students. This will show that you’re not just interested in the role, but that you understand the unique needs of the students you'll be helping.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with students, practice explaining complex information clearly and sensitively. You might want to prepare examples of how you've successfully communicated with diverse groups in the past. This will highlight your ability to connect with international students.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage competing priorities and work under pressure. Think of specific instances where you’ve juggled multiple tasks effectively, especially in a busy environment. This will reassure the interviewers that you can handle the fast-paced nature of the role.
✨Emphasise Your Collaborative Spirit
This position requires a proactive and collaborative approach. Prepare to share examples of how you’ve worked as part of a team to support students or improve services. Highlighting your teamwork skills will show that you’re a good fit for their supportive environment.
