About the Role
Reporting to the Exchequer Controller, you will play a key role in managing the University's debtor portfolio, ensuring income is collected efficiently and in accordance with University policies and relevant legislation. Working closely with colleagues across Finance, Student Services, Admissions and external stakeholders, you will help minimise financial risk whilst providing an excellent service to students, sponsors and commercial customers.
Responsibilities
- Managing the collection of student fees and commercial debt, including liaison with students, sponsors, commercial customers and external agencies to resolve outstanding balances and agree payment arrangements.
- Producing regular management information on aged debt, cashflow forecasts, bad debt provisions and collection performance.
- Supporting compliance with Anti‑Money Laundering (AML) legislation, sanctions screening, fraud prevention and wider financial crime controls, including due diligence checks on higher‑risk accounts.
- Maintaining accurate debtor records and contributing to the review and continuous improvement of credit control procedures, systems and reporting.
About you
We are looking for an experienced credit control professional with excellent communication skills, strong attention to detail and the confidence to manage complex and sensitive financial matters.
Qualifications
- Have significant experience within credit control, ideally within higher education or another large, regulated organisation.
- Demonstrate a thorough understanding of debt recovery processes, financial controls and relevant legislation.
- Have knowledge of anti‑money laundering requirements, fraud prevention and wider financial compliance frameworks.
- Be highly proficient in Microsoft Excel and experienced in using finance or ERP systems.
- Have excellent analytical skills and the ability to produce meaningful financial reports and management information.
- Be organised, proactive and able to manage multiple priorities to meet demanding deadlines.
- Demonstrate a commitment to continuous improvement and identifying opportunities to enhance processes and controls.
Senior Credit Controller in Farnworth employer: University of Greater Manchester
As an Outreach Practitioner Degree Apprenticeship employer, we pride ourselves on fostering a supportive and inclusive work culture that prioritises the growth and development of our employees. Our commitment to social impact means you will play a vital role in transforming lives within the community while gaining valuable qualifications and experience in a dynamic environment. With access to ongoing training, mentorship, and a network of dedicated professionals, this position offers a unique opportunity to make a meaningful difference while advancing your career in education and outreach.
Contact Details:
University of Greater Manchester Recruitment Team
