At a Glance
- Tasks: Provide tech support in a high-tech Medical School environment and assist staff and students.
- Company: Join the University of Greater Manchester's innovative Medical School team.
- Benefits: Gain hands-on experience, develop your skills, and work in a collaborative IT environment.
- Other info: Dynamic role with opportunities for career growth and collaboration with IT professionals.
- Why this job: Be part of a cutting-edge educational setting and make a real difference in technology support.
- Qualifications: Experience in IT support, knowledge of Windows 11, Microsoft 365, and a passion for problem-solving.
The predicted salary is between 24750 - 30250 £ per year.
We are seeking an IT professional with good hardware and software knowledge and a strong customer-focused approach to provide technology support in our new Medical School.
The new Medical School is equipped with high-tech classrooms, specialist technologies and immersive environments, making this an excellent opportunity to develop your career in Technology.
Working closely with the Medical School team, the role will provide day-to-day IT support to staff and students and act as a local IT helpdesk.
You will support our teaching spaces and teaching activities, the simulation environments, AV equipment, desktop devices, software, and learning technologies.
This includes helping academic staff to produce learning support materials.
This role would suit someone with technological curiosity and a practical approach to problem solving.
You will have experience of supporting users in a busy IT environment and a good working knowledge of Windows 11, Microsoft 365, hardware, peripherals, AV equipment, Wi‑Fi, authentication and user access.
You will also be keen to develop proficiency in the specialist systems and learning tools used by the Medical School, maintain clear support notes and guidance, and work collaboratively with colleagues, central IT and suppliers to deliver a reliable, professional and responsive service.
Although located at the Medical School you will be part of central IT service team and will be working and be supported by other IT professionals to deliver a first class service to users.
Interviews are expected to take place the week commencing 14th September.
Successful applicants will be required to prove their right to work in the UK prior to the commencement of their employment.
Whilst the University of Greater Manchester is a licensed sponsor, under UK Visas and Immigration (UKVI) not all roles are eligible for visa sponsorship.
This position may not meet the criteria for a Certificate of Sponsorship (Co S).
Eligibility will be assessed in line with the Home Office requirements at the time of making the offer.
- For further information, please visit: https://www. gov. uk/skilled-worker-visa/your-job
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IT Support Officer - Medical School in Farnworth employer: University of Greater Manchester
As an Outreach Practitioner Degree Apprenticeship employer, we pride ourselves on fostering a supportive and inclusive work culture that prioritises the growth and development of our employees. Our commitment to social impact means you will play a vital role in transforming lives within the community while gaining valuable qualifications and experience in a dynamic environment. With access to ongoing training, mentorship, and a network of dedicated professionals, this position offers a unique opportunity to make a meaningful difference while advancing your career in education and outreach.
Contact Details:
University of Greater Manchester Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Officer - Medical School in Farnworth
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what University of Greater Manchester values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges University of Greater Manchester might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at University of Greater Manchester!
✨Direct Apply to University of Greater Manchester
Let's not forget to apply directly through the University of Greater Manchester website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Support Officer - Medical School in Farnworth
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at University of Greater Manchester.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at University of Greater Manchester. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at University of Greater Manchester
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
