At a Glance
- Tasks: Provide tech support in a high-tech Medical School environment.
- Company: Join the University of Greater Manchester's innovative IT team.
- Benefits: Gain hands-on experience and develop your tech skills.
- Other info: Collaborate with professionals and enhance your career in technology.
- Why this job: Be part of a dynamic team supporting cutting-edge medical education.
- Qualifications: Experience in IT support and knowledge of Windows 11 and Microsoft 365.
The predicted salary is between 24750 - 30250 £ per year.
We are seeking an IT professional with good hardware and software knowledge and a strong customer-focused approach to provide technology support in our new Medical School.
The new Medical School is equipped with high-tech classrooms, specialist technologies and immersive environments, making this an excellent opportunity to develop your career in Technology.
Working closely with the Medical School team, the role will provide day-to-day IT support to staff and students and act as a local IT helpdesk.
You will support our teaching spaces and teaching activities, the simulation environments, AV equipment, desktop devices, software, and learning technologies.
This includes helping academic staff to produce learning support materials.
This role would suit someone with technological curiosity and a practical approach to problem solving.
You will have experience of supporting users in a busy IT environment and a good working knowledge of Windows 11, Microsoft 365, hardware, peripherals, AV equipment, Wi‑Fi, authentication and user access.
You will also be keen to develop proficiency in the specialist systems and learning tools used by the Medical School, maintain clear support notes and guidance, and work collaboratively with colleagues, central IT and suppliers to deliver a reliable, professional and responsive service.
Although located at the Medical School you will be part of central IT service team and will be working and be supported by other IT professionals to deliver a first class service to users.
Interviews are expected to take place the week commencing 14th September.
Successful applicants will be required to prove their right to work in the UK prior to the commencement of their employment.
Whilst the University of Greater Manchester is a licensed sponsor, under UK Visas and Immigration (UKVI) not all roles are eligible for visa sponsorship.
This position may not meet the criteria for a Certificate of Sponsorship (Co S).
Eligibility will be assessed in line with the Home Office requirements at the time of making the offer.
- For further information, please visit: https://www. gov. uk/skilled-worker-visa/your-job
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IT Support Officer - Medical School in Farnworth employer: University of Greater Manchester
The University of Greater Manchester is an exceptional employer, offering a dynamic work environment in Bolton that fosters professional growth and collaboration. With a commitment to high-quality education and compliance, employees benefit from a culture of support and innovation, alongside opportunities for career advancement within the higher education sector. Join us to make a meaningful impact while enjoying a competitive salary and a strong focus on employee well-being.
Contact Details:
University of Greater Manchester Recruitment Team
