At a Glance
- Tasks: Support students with financial guidance and help them feel confident during tough times.
- Company: Join a supportive team within the University’s Wellbeing Service.
- Benefits: Flexible hours, term-time working options, and a chance to make a real difference.
- Other info: Work on campus with opportunities for remote work and excellent career development.
- Why this job: Empower students by providing practical advice and support on their financial journey.
- Qualifications: Experience in advising or supporting others, strong communication skills, and a passion for helping people.
The predicted salary is between 30000 - 40000 £ per year.
Are you someone who enjoys supporting others and helping them feel more confident during challenging times? We are looking for a friendly and approachable Adviser to join our Money Advice Team, which is part of the wider Wellbeing Service. This role is about people, not numbers. You will support students who may be worried about their finances, offering clear, practical guidance and reassurance. Whether it’s explaining funding options, talking through budgeting, or helping someone access additional support, your role will be to listen, understand, and help students find a way forward.
You will meet students face‑to‑face on campus through appointments and drop‑in sessions, as well as responding to enquiries by phone, email, and online. You will also represent the service at University events, helping students feel supported and informed from the start of their journey.
Qualifications
- Has experience providing advice, guidance, or support to students or customers
- Is a strong communicator who can explain things clearly and sensitively
- Enjoys working with people and can build trust quickly
- Is organised, adaptable, and committed to delivering a positive student experience
The role is based at Oxstalls and City Campuses. Occasionally, you may work from other University sites depending on service needs. While most of your work will be on campus, there may be occasional opportunities to work from home.
Working pattern: 22.2 hours per week across four days (with Tuesday as a non‑working day). Start times are between 9:30 and 10am. Would consider requests for term‑time only working.
If you would like more information, please contact Teri Garfitt, the Money Advice Manager on 07423 795248 or email tgarfitt@glos.ac.uk.
How to apply
To apply please click on APPLY at the bottom of this page, you will be asked to complete our application form, alternatively, you can submit a CV and Support Statement showcasing how you meet the essential criteria, CVs alone will not be considered. Please see applicant guidance for help and advice on how to complete the application process.
Key dates
To avoid disappointment please apply early, should we find a suitable candidate we will close the advert.
Equal opportunities statement
The University is committed to building a diverse and inclusive staff community and welcomes applications from currently under‑represented sections of our workforce. We are proud to be a Disability Confident Leader, guaranteeing an interview to everyone who meets the definition of disability set out in the Equality Act 2010 and the essential criteria contained within the person specification.
Money Adviser in Surrey employer: University of Gloucestershire
Join our supportive and inclusive team at the University, where your role as a Money Adviser will make a real difference in students' lives. With a focus on personal growth and a commitment to employee wellbeing, we offer flexible working patterns, opportunities for professional development, and a vibrant campus culture that fosters collaboration and community engagement. Located at Oxstalls and City Campuses, you will enjoy a dynamic work environment that prioritises student support and empowerment.
Contact Details:
University of Gloucestershire Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Money Adviser in Surrey
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the Money Advice Team's mission and values. This way, when you chat with potential employers, you can show them that you're not just a good fit for the job, but also for the team culture.
✨Tip Number 2
Practice your people skills! Since this role is all about supporting students, try role-playing scenarios with friends or family. This will help you feel more confident in explaining financial options and providing reassurance during interviews.
✨Tip Number 3
Network like a pro! Attend university events or workshops related to student support. This is a great way to meet people in the field and learn more about what they do. Plus, it shows your commitment to helping students!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Make sure to showcase your experience in providing advice and support, as well as your strong communication skills in your CV and Support Statement.
We think you need these skills to ace Money Adviser in Surrey
Some tips for your application 🫡
Show Your People Skills:Since this role is all about supporting students, make sure to highlight your experience in providing advice and guidance. Use examples that showcase your ability to communicate clearly and sensitively, as we want to see how you connect with others.
Tailor Your Support Statement:Don’t just send a generic CV! Take the time to craft a Support Statement that directly addresses the essential criteria mentioned in the job description. This is your chance to shine and show us why you're the perfect fit for our Money Advice Team.
Be Organised and Clear:When filling out the application form, keep it neat and organised. We appreciate clarity, so make sure your answers are easy to read and straight to the point. This reflects the kind of positive student experience we aim to deliver!
Apply Early!:We recommend applying as soon as possible to avoid disappointment. If we find the right candidate early on, we might close the advert sooner than expected. So, don’t wait around – get your application in through our website today!
How to prepare for a job interview at University of Gloucestershire
✨Know Your Stuff
Before the interview, make sure you understand the role of a Money Adviser inside out. Familiarise yourself with common financial concerns students face and think about how you would approach these issues. This will help you demonstrate your knowledge and show that you're genuinely interested in supporting students.
✨Show Your People Skills
Since this role is all about helping others, be ready to showcase your communication skills. Prepare examples of how you've built trust and rapport with clients or students in the past. Think about times when you’ve had to explain complex information clearly and sensitively – those stories will resonate well!
✨Be Approachable and Friendly
During the interview, let your personality shine through! Smile, maintain eye contact, and use a warm tone. The interviewers are looking for someone who can connect with students, so showing your friendly side will go a long way in making a positive impression.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the team. You might want to ask about the types of challenges students typically face or how the Money Advice Team collaborates with other services. It’s a great way to demonstrate your enthusiasm and commitment to the role.
