Student Recruitment and Events Support Officer
Student Recruitment and Events Support Officer

Student Recruitment and Events Support Officer

Gloucester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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University of Gloucestershire

At a Glance

  • Tasks: Support student recruitment events and activities, ensuring a great experience for prospective students.
  • Company: Join an award-winning university team focused on engaging and recruiting students.
  • Benefits: Enjoy a hybrid work model with flexible hours and opportunities for personal growth.
  • Why this job: Be part of a dynamic team making a real impact in students' lives and education.
  • Qualifications: Previous event organisation experience and strong customer service skills are essential.
  • Other info: Role may require weekend and evening work, plus occasional travel within the UK.

The predicted salary is between 24000 - 36000 £ per year.

Student Recruitment and Events Support Officer

Summary

Location:

Location: PITTVILLE CAMPUS

Job Type:

Job Type: Support

Closing Date:

Closing Date: 08/25/2025

Date Posted:

Date Posted: 08/01/2025

Reference:

Reference: S2209

Description

1.0FTE, 37 hours per week

You will be based at our Pittville Campus, however due to us being a multi campus university you will be required to work across our Campuses in Cheltenham and Gloucester. This is a hybrid role and there is an expectation to be on campus at least 2 – 3 days a week depending on business needs.

About the department

You’ll be part of the Marketing and External Engagement Directorate responsible for a range of university-wide activities which includes teams responsible for organising student recruitment activities, managing the external website; design and digital content creation; campaign management and cycle activity; media liaison via the press office; corporate social media; internal comms for students; corporate events; alumni relations; and external stakeholder management.

Our student recruitment function comprises of the following teams: Student Recruitment and Events, Schools Liaison and Outreach, Admissions and Applicant Experience. Together these teams work with academic schools to deliver on the university’s undergraduate and postgraduate recruitment objectives and to meet our widening participation targets. Data and evidence informs decision making to ensure that an efficient and effective service is provided to our customers.

Working in a competitive environment you’ll be joining an award-winning Student Recruitment team tasked to deliver a wide range of highly targeted undergraduate and postgraduate domestic/home recruitment activities.These will focus on key milestones in a prospective student’s journey, from initial enquiry, through to enrolment and will include the organisation of events such as open days, offer holder days, interview days and HE exhibitions.

About the role

Working within our busy, award-winning Student Recruitment Events team you will have an understanding of the UK higher education sector and the student recruitment cycle and will play a key role in supporting the delivery of excellent student focused activities and events both on and off campus for domestic undergraduate and postgraduate prospective students. These events may be in person or delivered online.

You will have previous event organisation or front of house experience and a strong customer focussed approach to your work to ensure you are delivering excellent customer service.

Supporting colleagues with activities to boost bookings at recruitment events and to ensure visitors receive a great experience will also be part of this role.

Having the ability to pay attention to detail, carry out administrative tasks in an organised manner and be a team player will all be key to the success of this role. You will also have experience of using Excel for data management purposes.

You will work with a range of academic schools, professional services teams and student ambassadors to ensure our events are of the highest standard and therefore will have excellent interpersonal skills and the ability to build strong, positive and effective working relationships.

This role will also require you to work with the Student Ambassador Coordinator on day-to-day administrative tasks to support the management of the Student Ambassador scheme. This will include managing the inbox, promoting job opportunities and booking student ambassadors to the roles, processing timesheets, and using a portal management system on a daily basis.

At designated times during the year you will also support with the recruitment, selection, interviewing, induction and training of student ambassadors joining the scheme.

This role will require you to work at our recruitment events which can take place at the weekend and evenings.On occasions this may include travel within the UK and the need to stay away from home.

If you have a genuine passion for supporting students and promoting the university, we’d love to hear from you.

How to apply

To apply please click on APPLY at the bottom of this page, you will be asked to complete the attached applications form.CVs alone will not be considered.

To avoid disappointment please apply early, w e reserve the right to close this advertisement early if we receive a high volume of suitable applications.

If you would like to have an informal conversation about this role please contact Sue Pearce – spearce@glos.ac.uk

Key dates

Closing date: Monday 25 August 2025

The University is committed to building a diverse and inclusive staff community and welcomes applications from currently under-represented sections of our workforce. We are proud to be a Disability Confident Leader, guaranteeing an interview to everyone who meets the definition of disability set out in the Equality Act 2010 and the essential criteria contained within the person specification.

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Student Recruitment and Events Support Officer employer: University of Gloucestershire

At our Pittville Campus, we pride ourselves on being an excellent employer that fosters a supportive and inclusive work culture. As a member of our award-winning Student Recruitment team, you will benefit from professional development opportunities, a collaborative environment, and the chance to make a meaningful impact on prospective students' journeys. With a commitment to diversity and a focus on employee well-being, we ensure that every team member feels valued and empowered to grow within their role.
University of Gloucestershire

Contact Detail:

University of Gloucestershire Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Student Recruitment and Events Support Officer

✨Tip Number 1

Familiarise yourself with the UK higher education sector and the student recruitment cycle. Understanding the nuances of how students choose universities will help you engage effectively during interviews and demonstrate your passion for supporting students.

✨Tip Number 2

Network with current or former employees in similar roles, especially within the Student Recruitment team. They can provide valuable insights into the role and the university's culture, which can be beneficial when discussing your fit for the position.

✨Tip Number 3

Prepare to discuss specific events you've organised or supported in the past. Highlight your experience in event management and customer service, as these are crucial for the role. Be ready to share examples that showcase your attention to detail and teamwork.

✨Tip Number 4

Demonstrate your proficiency with Excel and any other data management tools. Since the role involves managing data for events and student ambassadors, being able to discuss your experience with these tools will set you apart from other candidates.

We think you need these skills to ace Student Recruitment and Events Support Officer

Event Organisation
Customer Service Skills
Interpersonal Skills
Attention to Detail
Administrative Skills
Data Management using Excel
Team Collaboration
Communication Skills
Understanding of UK Higher Education Sector
Time Management
Problem-Solving Skills
Flexibility to Work Evenings and Weekends
Stakeholder Engagement
Experience with Online Event Platforms

Some tips for your application 🫡

Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the Student Recruitment and Events Support Officer position. Tailor your application to highlight relevant experience in event organisation and customer service.

Craft a Compelling Application Form: Since CVs alone will not be considered, focus on completing the application form with detailed examples of your previous experience. Use specific instances where you demonstrated strong interpersonal skills and attention to detail.

Highlight Relevant Skills: Emphasise your experience with data management, particularly using Excel, as well as any previous roles that involved working in a team or supporting events. This will show your capability to handle the administrative tasks required in this role.

Show Your Passion: In your application, convey your genuine passion for supporting students and promoting the university. This can set you apart from other candidates and demonstrate your commitment to the role.

How to prepare for a job interview at University of Gloucestershire

✨Understand the Student Recruitment Cycle

Familiarise yourself with the UK higher education sector and the student recruitment cycle. Be prepared to discuss how you can contribute to enhancing the experience for prospective students during their journey from enquiry to enrolment.

✨Showcase Your Event Management Skills

Highlight any previous experience in event organisation or front-of-house roles. Be ready to provide examples of successful events you've managed, focusing on your attention to detail and customer service skills.

✨Demonstrate Strong Interpersonal Skills

This role requires excellent interpersonal skills to build effective working relationships. Prepare to discuss how you've successfully collaborated with teams or stakeholders in the past, especially in a busy environment.

✨Be Ready for Flexibility

Since the role involves working evenings and weekends at recruitment events, be prepared to discuss your availability and willingness to travel. Show enthusiasm for supporting students and promoting the university's values.

Student Recruitment and Events Support Officer
University of Gloucestershire
Location: Gloucester
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