At a Glance
- Tasks: Support student casework processes and assist with governance activities in a collaborative team.
- Company: Join a supportive university environment committed to fairness and transparency.
- Benefits: Generous holiday allowance, pension scheme, and flexible working arrangements.
- Other info: Inclusive workplace culture with opportunities for growth and development.
- Why this job: Make a real impact on student success while developing your professional skills.
- Qualifications: Recent administrative experience, strong organisational skills, and excellent communication abilities.
The predicted salary is between 31500 - 38500 £ per year.
We welcome applications from both full-time and part-time candidates and are happy to discuss flexible working arrangements.
Join our Governance and Legal team as a Casework Administrator.
The Opportunity
We're looking for proactive and detail-oriented Casework Administrators to join our Governance and Legal Team, as part of the Chief Financial Officer Directorate. This is a key role supporting student casework processes, such as academic appeals, student complaints and assessment offences, ensuring they are managed professionally, sensitively, and in accordance with the University’s procedures and regulations. In addition to handling casework, you'll assist the wider team with governance activities, including providing support for committees, boards, and panel meetings. This is a fantastic opportunity to join a collaborative and supportive environment, where your work will contribute directly to the University's commitment to fairness, transparency, and student success.
What You Will Bring
- Recent administrative experience in an office environment, including experience of advising others on procedures and regulations
- Excellent organisational skills and the ability to manage competing priorities
- Strong problem-solving skills and a logical approach to tasks
- High standard of written and verbal communication
- Accuracy and attention to detail
- Ability to manage confidential and sensitive information with tact and discretion
- Confidence in working collaboratively with a wide range of stakeholders
- A proactive, team-focused mindset and the ability to work independently when required
What You Will Get
- Generous holiday allowance and pension scheme
- Opportunities to grow and develop professionally
- Supportive, inclusive workplace culture
- Agile and flexible working arrangements
- A role where your impact truly matters
About the Team
The Governance and Legal Team plays a vital role in ensuring the University meets its legal, governance and regulatory responsibilities. Working closely with stakeholders across the University, the team supports the University’s corporate governance framework, information governance compliance and insurance activities, student casework management, the provision of legal services, and secretariat services to support the institution in achieving its mission and objectives.
Key Dates
- Closing Date: 6 September 2026
- Interview Date: 21 September 2026
The University is committed to building a diverse and inclusive staff community and welcomes applications from currently under-represented sections of our workforce. We are proud to be a Disability Confident Employer, demonstrating our commitment to ensuring that the University is inclusive and accessible. As part of this commitment, we guarantee an interview to applicants who meet the definition of disability set out in the Equality Act 2010 and who meet the essential criteria within the person specification. The University has also signed the Armed Forces Covenant, demonstrating our commitment to ensuring that those who serve or have served in the Armed Forces, and their families, are treated fairly and are not disadvantaged. For applicants, this means we aim to ensure fair and equitable treatment throughout the recruitment process, recognise and value the transferable skills and experience gained through military service. As part of this commitment, we guarantee an interview to veterans and military spouses/partners who meet the essential criteria within the job specification.
Administrator (Casework) in Cheltenham employer: University of Gloucestershire
The Countryside and Community Research Institute (CCRI) is an exceptional employer, offering a dynamic and supportive work environment for those passionate about rural research and policy. With a strong focus on employee development, CCRI provides opportunities for growth through active engagement in publishing and collaborative projects, all while being part of a diverse team committed to making a meaningful impact in the countryside and environment. Located in the UK, CCRI's reputation as an internationally significant research institute ensures that your contributions will be valued and recognised.
Contact Details:
University of Gloucestershire Recruitment Team
