At a Glance
- Tasks: Provide admin support for the College of Arts & Humanities, handling enquiries and course administration.
- Company: Join the University of Glasgow, a progressive institution focused on skill development and inclusivity.
- Benefits: Enjoy flexible working, generous leave, pension, and health & wellbeing support.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to student success in a vibrant environment.
- Qualifications: A1 SCQF Level 4 or equivalent, with good IT skills and effective communication abilities.
- Other info: Applications from diverse communities are encouraged, promoting equality and inclusion.
The predicted salary is between 18900 - 22681 £ per year.
Job Purpose
Provision of effective and efficient administration support for operational processes that maintain the effective running of the College of Arts & Humanities and its constituent Schools. Although initially based in the School of Modern Languages & Cultures, the role holder may be deployed across the College to meet current operational need. As a progressive and constantly evolving institution, the University implements new systems and adopts new ways of working, and over time the role holder can expect to be deployed in other areas of the College to cover business needs. This will provide the role holder with the opportunity to acquire a variety of skills and experience. Main Duties and Responsibilities 1. Provision of flexible administrative and clerical support within the School of Modern Languages & Cultures Administrative Office. 2. To provide high quality in person reception support and deal with all enquiries within the School of Modern Languages and Cultures Administrative Office, dealing with enquiries or redirecting as appropriate. 3. Support the administration of all courses across the School, including clerical duties relating to general course administration and admissions processes across the School’s subject areas. 4. To assist with the production of teaching materials across the School’s portfolio, assisting in annual production and updating of handbooks, web and Moodle materials. 5. Supervised by the Finance & Operations Administrator, assist with School purchasing activity by raising requisitions and liaising with Overseas Agents to arrange commission payments. 6. To assist with student recruitment, seminars and other School events management, liaising with administrative colleagues across the School. 7. Undertake any other reasonable duties as required by the team. 8. Engage in reasonable professional development activities as appropriate. 9. Contribute to the delivery of an excellent level of administrative support for staff and students across the School, supporting colleagues in the wider administrative team and undertake other duties as required by the team Head of Professional Services. Knowledge, Qualifications, Skills and Experience Knowledge/Qualifications Essential: A1 SCQF Level 4 (National 4) or equivalent, preferably in English and Mathematics, and relevant work experience Skills Essential: C1 Accuracy and attention to detailC2 Good IT skills with Microsoft Office software (Word and Excel) used to support administrative tasksC3 Good time management skills and ability to prioritise a busy workloadC4 Excellent administrative and secretarial skillsC5 Effective and clear written and oral communication skillsC6 Discretion and ability to maintain confidentiality
C7 Ability to work independently, under supervision or as part of a teamC8 Ability to work to agreed deadlines in a time constrained environmentC9 Ability to draft routine correspondence Experience Essential: E1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post gained through working in a similar roleE2 Experience of dealing effectively with a range of customers Desirable: F1 Experience of working in a higher or further education setting Terms and Conditions Salary will be Grade 3, £21,900 – £22,681 per annum. This post is full time (35 hours per week) and open ended (permanent). As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity. As a valued member of our team, you can expect:1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension – pensions handbook , benefits and discount packages.3 A flexible approach to working.4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University . We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community . We endorse the principles of Athena Swan and hold bronze, silver and gold awards across the University. We are investing in our organisation, and we will invest in you too. Please visit our website for more information.
School Administrative Assistant employer: University of Glasgow
Contact Detail:
University of Glasgow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land School Administrative Assistant
✨Tip Number 1
Familiarise yourself with the University of Glasgow's values and mission. Understanding their commitment to equality, diversity, and inclusion can help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former administrative staff at the University. They can provide insights into the role and the work culture, which can be invaluable when preparing for your interview.
✨Tip Number 3
Brush up on your IT skills, particularly in Microsoft Office. Being proficient in these tools is essential for the role, and demonstrating your competence can set you apart from other candidates.
✨Tip Number 4
Prepare examples of your previous administrative experience that showcase your attention to detail and ability to manage multiple tasks. This will help you illustrate your fit for the role during the interview process.
We think you need these skills to ace School Administrative Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the School Administrative Assistant position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles or relevant experience you have. Be specific about your achievements and how they relate to the duties listed in the job description.
Showcase Your Skills: Make sure to mention your IT skills, particularly with Microsoft Office, as well as your attention to detail and time management abilities. Use examples to demonstrate how you've successfully used these skills in past roles.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are a great fit for the role. Address your understanding of the university's values around diversity and inclusion, and express your enthusiasm for contributing to the College of Arts & Humanities.
How to prepare for a job interview at University of Glasgow
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a School Administrative Assistant. Familiarise yourself with the specific tasks mentioned in the job description, such as course administration and student recruitment, so you can discuss how your skills align with these duties.
✨Showcase Your IT Skills
Since good IT skills, especially in Microsoft Office, are essential for this role, be prepared to discuss your proficiency. You might even want to mention specific software or tools you've used in previous roles that relate to administrative tasks.
✨Demonstrate Attention to Detail
This position requires accuracy and attention to detail. During the interview, provide examples from your past experiences where your meticulous nature helped avoid errors or improved processes, showcasing your ability to maintain high standards.
✨Prepare for Customer Interaction Scenarios
Effective customer interaction is key in this role. Think of examples where you've successfully handled enquiries or provided support to students or colleagues. Be ready to discuss how you manage difficult situations while maintaining professionalism and discretion.