Student Support Officer - Extenuating Circumstances in Glasgow
Student Support Officer - Extenuating Circumstances

Student Support Officer - Extenuating Circumstances in Glasgow

Glasgow Full-Time 30000 - 42000 £ / year (est.) No home office possible
Go Premium
University of Glasgow

At a Glance

  • Tasks: Provide first-line support to students and review extenuating circumstances claims.
  • Company: Prestigious university in Scotland with a commitment to student wellbeing.
  • Benefits: Competitive salary, generous benefits, and a supportive work environment.
  • Why this job: Make a real difference in students' lives while working in a dynamic academic setting.
  • Qualifications: Level 7 qualification and strong communication and IT skills.
  • Other info: Full-time position with opportunities for personal and professional growth.

The predicted salary is between 30000 - 42000 £ per year.

A prestigious university in Scotland is seeking a Student Support Officer Extenuating Circumstances. The role focuses on providing first-line support to students, reviewing claims, and connecting them with necessary resources.

Candidates should possess a level 7 qualification, and demonstrate excellent communication and IT skills.

This full-time position offers a competitive salary with generous benefits, including a commitment to health and wellbeing, and a supportive work environment.

Student Support Officer - Extenuating Circumstances in Glasgow employer: University of Glasgow

Join a prestigious university in Scotland, where we prioritise the health and wellbeing of our staff while fostering a supportive work environment. As a Student Support Officer, you will have the opportunity to make a meaningful impact on students' lives, with access to professional development and growth opportunities that enhance your career. Our commitment to excellence and community engagement makes us an exceptional employer for those seeking rewarding and fulfilling employment.
University of Glasgow

Contact Detail:

University of Glasgow Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Student Support Officer - Extenuating Circumstances in Glasgow

✨Tip Number 1

Network like a pro! Reach out to current or former employees of the university on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by researching common questions for Student Support Officer roles. We can practice our answers with a friend or in front of the mirror to boost our confidence.

✨Tip Number 3

Showcase your communication skills during the interview. Use clear examples from your experience that highlight how you’ve supported students in the past. We want to demonstrate our ability to connect with them!

✨Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s just good manners!

We think you need these skills to ace Student Support Officer - Extenuating Circumstances in Glasgow

First-Line Support
Claim Review
Resource Connection
Level 7 Qualification
Communication Skills
IT Skills
Health and Wellbeing Awareness
Supportive Work Environment

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Student Support Officer. We want to see how you can provide that first-line support and connect with students effectively.

Show Off Your Communication Skills: Since excellent communication is key for this role, don’t shy away from showcasing your ability to convey information clearly. Use examples from your past experiences where you’ve successfully communicated with students or colleagues.

Highlight Your IT Proficiency: As the role requires strong IT skills, mention any relevant software or systems you’re familiar with. We love seeing candidates who are tech-savvy and can navigate digital platforms with ease.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at our prestigious university.

How to prepare for a job interview at University of Glasgow

✨Know Your Stuff

Make sure you’re familiar with the role of a Student Support Officer and the specific responsibilities related to extenuating circumstances. Brush up on relevant policies and procedures, as well as any recent changes in student support services at universities.

✨Showcase Your Communication Skills

Since excellent communication is key for this role, prepare examples that highlight your ability to connect with students and colleagues. Think about times when you’ve successfully resolved issues or provided support, and be ready to share those stories.

✨Demonstrate IT Proficiency

As the job requires strong IT skills, be prepared to discuss your experience with relevant software and systems. If you’ve used any specific tools for managing student information or support cases, make sure to mention them during the interview.

✨Emphasise Your Commitment to Wellbeing

This university values health and wellbeing, so it’s important to express your understanding of these principles. Share your thoughts on how you can contribute to a supportive environment for students and how you prioritise wellbeing in your own work.

Student Support Officer - Extenuating Circumstances in Glasgow
University of Glasgow
Location: Glasgow
Go Premium

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>