Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support students in their learning journey and help resolve academic and wellbeing issues.
- Company: Join the University of Glasgow, a top 100 global university with a rich history.
- Benefits: Enjoy flexible working, generous leave, and a free gym membership for new staff.
- Why this job: Make a real difference in students' lives while developing your skills in a supportive environment.
- Qualifications: Passion for helping others and strong communication skills are essential.
- Other info: Be part of a diverse team committed to equality and inclusion.
The predicted salary is between 27319 - 31236 £ per year.
This post is part time (31.5 hours per week) and fixed term to cover maternity leave for up to 12 months or until the substantive postholder returns. The University would consider a secondment opportunity for this post. Applicants should seek clearance for release for secondment from their line manager before making a formal application.
About the University
The University of Glasgow has been changing the world for more than 574 years, and we are one of the world's top 100 universities, ranked 12th in the world in the Times Higher Education (THE) World Impact Rankings 2024, demonstrating that we are not only one of the best universities in the United Kingdom, but one of the best universities for the world. Our people have always been at the forefront of innovation, and our past achievements inspire our current world changers.
Job Overview
We have an exciting opportunity for a Student Support Officer (SSO) to join the team. You will help students to be successful learners, by providing first line support, encouraging and helping students to resolve issues and difficulties, and signposting them to sources of information, advice and guidance in relation to their studies, their wellbeing and their future lives and careers.
As part of its commitment to the wellbeing and success of its students, the University of Glasgow is expanding its student support model to ensure that all students have access to a range of types of support appropriate to their needs and that services are visible, seamless, effective and tailored to the needs of the student community. A wide programme of early intervention self-help activities and resources is complemented by a peer support programme and a network of College-based Student Support Officers and access to specialist student services, including Financial Aid, Careers, Counselling & Psychological Services, Disability Service, Learning Enhancement and Development Service (LEADS).
The network of College-based Student Support Officers is now expanding to create teams who will work across all 4 Colleges and School divides, as well as in specialist areas within Student and Academic Services. Working closely together as a network will ensure that students’ needs can be identified at an earlier stage and the most appropriate kind of support provided so that they can fulfil their learning potential. They will share relevant insight and knowledge of the student journey to develop student services across the institution and collaborate with colleagues to promote University-wide initiatives, that support our shared values and promote ambition and excellence.
Responsibilities
- Provide first-line support to students, addressing issues and facilitating resolution.
- Encourage and help students to resolve difficulties across academic, wellbeing and career aspects.
- Signpost students to appropriate resources such as Financial Aid, Careers, Counselling & Psychological Services, Disability Service, Learning Enhancement and Development Service (LEADS).
- Collaborate with College-based Student Support Officers and specialist services to identify student needs early and provide tailored support.
- Share insight and knowledge of the student journey to develop student services across the institution and promote university-wide initiatives aligned with shared values of ambition and excellence.
Benefits
- A warm welcoming and engaging organisational culture, where talents are developed and nurtured, and success is celebrated and shared.
- An excellent employment package with generous terms and conditions, including 41 days of leave for full-time staff, a comprehensive pension scheme.
- A flexible approach to working.
- A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University.
Equality and Diversity
We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. We endorse the principles of Athena Swan and hold bronze, silver, and gold awards across the University.
How to Apply
Apply online at: Student Support Officer – University of Glasgow. Closing date: 10th December 2025. Please visit our website for more information.
Additional Information
We are investing in our organisation, and we will invest in you too. Please visit our website for more information.
Student Support Officer in Glasgow employer: University of Glasgow
Contact Detail:
University of Glasgow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Support Officer in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former Student Support Officers on LinkedIn or through university forums. They can give you the inside scoop on what the role really entails and might even put in a good word for you.
✨Tip Number 2
Prepare for the interview by practising common questions related to student support. Think about scenarios where you've helped someone overcome a challenge, as this will show your problem-solving skills and empathy.
✨Tip Number 3
Show your passion for student wellbeing! During interviews, share your ideas on how to improve student support services. This will demonstrate that you're not just looking for a job, but that you genuinely care about making a difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the University of Glasgow team.
We think you need these skills to ace Student Support Officer in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Student Support Officer role. We want to see how you can contribute to our mission of supporting students effectively!
Show Your Passion: Let your enthusiasm for student support shine through! Share any relevant experiences or stories that demonstrate your commitment to helping students succeed in their academic and personal lives.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application via our official website! It’s the best way to ensure we receive your details and can process your application smoothly. Plus, you’ll find all the info you need there!
How to prepare for a job interview at University of Glasgow
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Student Support Officer. Familiarise yourself with the key aspects of the role, such as providing first-line support and collaborating with other services. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Empathy
As a Student Support Officer, you'll be helping students navigate their challenges. Prepare examples from your past experiences where you've successfully supported someone in need. Highlight your ability to listen, empathise, and provide practical solutions to issues they faced.
✨Research the University’s Values
The University of Glasgow places a strong emphasis on equality, diversity, and inclusion. Make sure you understand these values and think about how they align with your own beliefs. Be ready to discuss how you can contribute to fostering an inclusive environment for all students.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the student support model and how the team collaborates across colleges. This shows your genuine interest in the role and helps you assess if the university is the right fit for you.