At a Glance
- Tasks: Design, develop, and maintain the University’s core Salesforce platform.
- Company: Join the University of Glasgow, a top 100 global university with a rich history.
- Benefits: 41 days of leave, flexible working, and a free 6-month sport membership.
- Other info: Inclusive community focused on equality, diversity, and personal growth.
- Why this job: Make a real impact in a role that supports education and research.
- Qualifications: Experience in Salesforce development and project leadership.
The predicted salary is between 50000 - 58000 £ per year.
Overview
The University of Glasgow has been changing the world for more than 575 years, and we are one of the world's top 100 universities, ranked 12th in the world in the Times Higher Education (THE) World Impact Rankings 2025. Our people have always been at the forefront of innovation, and our past achievements inspire our current world changers. This is a great opportunity for the Senior Analyst Developer (CRM) to join the University’s Information Services. In this role, you will help design, develop, implement, and maintain the University’s core Salesforce platform. You’ll play a key part in delivering solutions that support our administrative, teaching, and research activities in line with University priorities. You will lead the delivery of major Salesforce projects that enhance service quality and efficiency, ensuring they meet agreed service standards and the evolving needs of our users. This post is full time and open ended (permanent).
Responsibilities
- Help design, develop, implement, and maintain the University’s core Salesforce platform.
- Lead the delivery of major Salesforce projects that enhance service quality and efficiency, ensuring they meet agreed service standards and evolving user needs.
Benefits
- A warm welcoming and engaging organisational culture, where talents are developed and success is celebrated and shared.
- An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension and other benefits and discount packages.
- A flexible approach to working.
- A commitment to support health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University.
We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. We endorse the principles of Athena Swan and hold bronze, silver and gold awards across the University. We are investing in our organisation, and we will invest in you too.
Senior Analyst Developer (CRM) in Glasgow employer: University of Glasgow
The University of Glasgow is an exceptional employer, offering a supportive work culture that prioritises professional development and inclusivity. As a part-time Small Animal Oncology Clinician, you will benefit from a competitive salary, generous pension contributions, and the opportunity to engage in meaningful research while contributing to the education of future veterinary professionals in a vibrant academic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Analyst Developer (CRM) in Glasgow
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what University of Glasgow values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges University of Glasgow might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at University of Glasgow!
✨Direct Apply to University of Glasgow
Let's not forget to apply directly through the University of Glasgow website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior Analyst Developer (CRM) in Glasgow
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at University of Glasgow.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at University of Glasgow. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at University of Glasgow
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
