Facilities Cleaning Assistant (Weekend)

Job Description:

Job Purpose

Work flexibly as part of the Zone Facilities Services Team to provide cleaning services, ensuring facilities are maintained in a clean and hygienic condition. Deliver responsive, customer-focused cleaning and facilities services demonstrating teamwork, high productivity, and quality of service.

Main Duties and Responsibilities

Customer Service

• Deliver friendly, proactive cleaning support.
• Respond to enquiries from staff, students, and visitors, resolving problems positively.
• Maintain a professional image, wear protective clothing, and promote the University\’s values.

Operational

• Provide planned and reactive cleaning to meet service standards, including cleaning surfaces, floors, sanitary ware, and waste disposal.
• Support emergency cleaning and spillages following procedures.
• Assist with gritting and snow clearing when required.
• Use equipment and materials efficiently, report faults, and restock consumables.
• Coordinate with Facilities teams to ensure seamless service and excellent customer experience.

Health & Safety

• Follow safe work practices, use protective equipment, and adhere to security policies.
• Report security breaches and emergencies, assist with fire safety procedures.

Knowledge, Qualifications, Skills, and Experience

Knowledge /Qualifications

• Ability to demonstrate relevant competencies or minimum Scottish Credit and Qualification Framework level 3 in English and Mathematics.
• Knowledge of cleaning or facilities duties and understanding of quality standards.
• Ability to achieve University training certificates.
• Understanding of health and safety policies, including fire safety and manual handling.

Skills

• Safe operation of cleaning equipment.
• Numeracy, communication skills, and customer care skills.
• Self-motivation, organization, and willingness to learn.
• Manual handling skills for porterage duties.

Experience

• Previous cleaning or facilities experience is advantageous but not essential.
• Experience in customer service and liaising with service users.

Terms and Conditions

Salary: Grade 2, £21,900 per annum, pro rata, plus 6% shift allowance. Part-time, 17.5 hours/week, open-ended. Shifts: 06:00 – 15:45, Saturday and Sunday.

Join our inclusive community that values ambition, excellence, integrity, and curiosity. We offer a welcoming culture, flexibility, and opportunities for development.

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