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- Tasks: Support students and staff with queries, providing exceptional administrative assistance.
- Company: Join the University of Exeter, a top Russell Group university.
- Benefits: Enjoy flexible working, generous holidays, and career development opportunities.
- Why this job: Make a real difference in students' academic journeys while growing your career.
- Qualifications: Strong customer service skills and a passion for administration.
- Other info: Dynamic team environment with opportunities for hybrid working.
The predicted salary is between 28031 - 33637 £ per year.
The starting salary will be from £28,031 on Grade D, depending on qualifications and experience. Generous holiday allowances, flexible working, and a pension scheme are offered.
These roles offer the opportunity for hybrid working – some time on campus and some from home. Open-ended and fixed-term opportunities are available. Full and part-time/job share arrangements are available – please indicate desired hours on your application.
Are you passionate about providing exceptional support to students and contributing to their academic journey? The University of Exeter is seeking a dedicated Education Support Administrator to join our dynamic Education Support team. Do you enjoy supporting people with their queries and helping to deliver a brilliant customer experience? Do you enjoy providing administrative support? If so, our Education Support Administrator role in Education and Academic Services could be for you.
As key members of the Education Support team on one of our Exeter campuses, you will be part of a dynamic Hub team, contributing to the vibrant learning environment at the University of Exeter. This role offers a unique opportunity to grow as an administration and customer services professional.
- Provide advice, guidance, and administrative support to students and staff.
- Support the delivery of taught programmes across a diverse range of activities from enrolment to graduation, including student record maintenance, supporting assessment delivery and administration, and awarding and progression.
- Collaborate within a cross-Faculty team to support undergraduate and postgraduate programmes.
- Strong desire to build a career in administration and customer services.
- Excellent customer service skills.
These roles form a vital part of our support services, including delivering a face-to-face service for students and staff. Role holders will be expected to work from campus for a minimum of two or three days per week, as well as full-time for the first 6 months whilst training is completed. Please also note that as busy roles with peaks in workload at specific points in the academic cycle, there may be periods in June, September, and October when leave may be restricted.
We can offer you the opportunity to develop your career in administration and customer services.
The University of Exeter is a member of the prestigious Russell Group of research-intensive universities and is in the top 200 universities in the world. We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.
Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading.
We encourage proactive engagement with industry, business, and community partners to enhance the impact of research and education and improve the employability of our students.
We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender, race equality, LGBTQ+ inclusion, and as a Disability Confident employer.
We are proud signatories of the Armed Forces Covenant and welcome applications from service people.
Options for flexible working, numerous discounts at leading retailers, onsite gyms on all of our campuses, and a cycle to work scheme are available. We have sector-leading policies around maternity, adoption, and shared parental leave (up to 26 weeks full pay), paternity leave (up to 6 weeks full pay), and a Fertility Treatment Policy.
Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for university sponsorship under the Skilled Worker visa route. If you are a migrant worker, you will need to ensure you have a visa which permits the right to work in the UK.
School Receptionist - Ad Hoc (Dbs Required) in Exeter employer: University of Exeter
Contact Detail:
University of Exeter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land School Receptionist - Ad Hoc (Dbs Required) in Exeter
✨Tip Number 1
Get to know the University of Exeter! Research their values, mission, and recent achievements. This will help you tailor your responses during interviews and show that you're genuinely interested in being part of their vibrant community.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional support, think of scenarios where you’ve helped someone solve a problem or answered queries effectively. Be ready to share these experiences during your interview.
✨Tip Number 3
Network with current employees or alumni from the University. They can provide insider tips on what it’s like to work there and might even give you a heads-up on what the interviewers are looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing this role.
We think you need these skills to ace School Receptionist - Ad Hoc (Dbs Required) in Exeter
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for supporting students shine through! We want to see how much you care about providing exceptional customer service and contributing to their academic journey.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention specific examples of how you've provided administrative support or helped others in a similar role. This helps us see why you're the perfect fit!
Be Clear About Your Availability: Since we offer flexible working arrangements, be upfront about your desired hours in your application. Whether you're looking for full-time, part-time, or job share, just let us know so we can find the best fit for you!
Apply Through Our Website: Don't forget to submit your application through our official website! It's the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen to join our team at the University of Exeter!
How to prepare for a job interview at University of Exeter
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the School Receptionist role and its responsibilities. Familiarise yourself with the key tasks like providing administrative support and delivering excellent customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role heavily involves supporting students and staff, be prepared to share specific examples of how you've provided exceptional customer service in the past. Think about situations where you resolved issues or went above and beyond to help someone. This will demonstrate your suitability for the role.
✨Prepare Questions to Ask
Interviews are a two-way street, so come armed with thoughtful questions about the team, the work environment, and opportunities for growth. This not only shows your enthusiasm but also helps you gauge if the University of Exeter is the right fit for you.
✨Practice Makes Perfect
Consider doing mock interviews with a friend or family member. Practising common interview questions can help you articulate your thoughts clearly and reduce any nerves. Focus on how your skills align with the job description, especially around administration and collaboration within a team.