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- Tasks: Manage outbound exchange programmes and lead a supportive team for student success.
- Company: University of Exeter, known for its stunning campuses and vibrant community.
- Benefits: 41 days leave, flexible working, discounts, and excellent parental leave policies.
- Why this job: Make a real difference in students' lives while enhancing global opportunities.
- Qualifications: Experience in higher education, strong team management, and excellent communication skills.
- Other info: Join a dynamic environment with beautiful campuses in the South West of England.
The predicted salary is between 33951 - 37951 £ per year.
The starting salary will be from £33,951 on Grade E, depending on qualifications and experience.
The above permanent post is available immediately, based on the Streatham Campus. The post holder will be required to be on Streatham campus at least once a week for staff anchor day.
We are looking for a Global Opportunities Officer (Outbound) to manage the operation of outbound exchange mobility programmes, ensuring a seamless journey for University of Exeter students from recruitment to departure. This role involves leading a team to deliver high‑quality support to exchange students, ensuring smooth processes from recruitment to departure. You will work closely with the Global Opportunities Outbound Manager, senior university stakeholders, and international partners to enhance operations, optimise workflows, and contribute to the success of the outbound mobility programmes.
Key Responsibilities
- Support the Outbound Manager in developing and implementing Outbound mobility strategies by collating market research, monitoring and reporting progress, evaluating the effectiveness of strategies and communicating plans and updates to stakeholders.
- Lead the Outbound Support Officers and Administrator and provide guidance, training, and workload management.
- Oversee the team’s policies, procedures, and compliance with regulations.
- Act as the first point of escalation for team queries and student issues, ensuring prompt resolution.
- Oversee data management, ensuring student records are accurate and communicating insights to stakeholders via reports, presentations and meeting updates.
About You
- Experience in higher education administration, student mobility, or student support.
- Strong team management skills, with experience guiding staff and managing workflows.
- Excellent communication and stakeholder engagement experience.
- A proactive and student‑focused approach to service delivery including early engagement with students, personalised support, responsive communication, inclusive activities, and continuous improvement.
- Strong organisational and analytical skills, with experience in data management and reporting.
Benefits
- 41 days leave per year
- Options for flexible working
- Numerous discounts at leading retailers
- Onsite gyms on all of our campuses and a cycle to work scheme
- Sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to 6 weeks full pay) and a Fertility Treatment Policy
- Stunning campus environments in Exeter and Cornwall, in the beautiful South West of England
For further information about this role please contact Global Opportunities Outbound Manager Lewis Davison.
Global Opportunities Officer (Outbound) in Exeter employer: University of Exeter
Contact Detail:
University of Exeter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Opportunities Officer (Outbound) in Exeter
✨Tip Number 1
Network like a pro! Reach out to current or former employees at the University of Exeter, especially those in similar roles. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the university's outbound mobility programmes. We want to show that we’re not just interested in the role but also passionate about enhancing student experiences.
✨Tip Number 3
Practice common interview questions with a mate. Focus on our team management skills and how we’ve handled challenges in the past. Confidence is key, and we want to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, it shows we’re serious about joining the team at the University of Exeter.
We think you need these skills to ace Global Opportunities Officer (Outbound) in Exeter
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the role of Global Opportunities Officer. We want to see how you can contribute to our outbound mobility programmes, so don’t hold back on showcasing relevant skills and experiences!
Showcase Your Team Management Skills: Since this role involves leading a team, it’s crucial to demonstrate your team management experience. Share specific examples of how you've guided staff, managed workflows, and resolved issues in previous roles. We love a proactive approach!
Communicate Clearly: Your written communication should be clear and engaging. Use straightforward language and structure your application well. Remember, we’re looking for someone who can effectively communicate with students and stakeholders alike, so let your personality shine through!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at University of Exeter
✨Know Your Stuff
Make sure you understand the role of a Global Opportunities Officer (Outbound) inside out. Familiarise yourself with the outbound exchange mobility programmes and how they operate. Research the University of Exeter's current strategies and any recent developments in student mobility to show that you're genuinely interested.
✨Showcase Your Team Management Skills
Since this role involves leading a team, be ready to discuss your experience in managing staff and workflows. Prepare specific examples of how you've guided teams in the past, resolved conflicts, or improved processes. This will demonstrate your capability to lead the Outbound Support Officers effectively.
✨Engage with Stakeholders
Communication is key! Think about how you’ve engaged with various stakeholders in previous roles. Be prepared to share examples of how you’ve built relationships and communicated effectively with students, university staff, and international partners. This will highlight your proactive and student-focused approach.
✨Data Management Know-How
As data management is crucial for this position, brush up on your analytical skills. Be ready to discuss your experience with data reporting and how you've used insights to inform decisions. Bring along examples of reports or presentations you've created to showcase your ability to manage and communicate data effectively.
