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- Tasks: Support students facing welfare challenges impacting their studies with guidance and advice.
- Company: Join the University of Exeter, a vibrant community focused on student wellbeing and academic success.
- Benefits: Enjoy hybrid working options, flexible hours, and a supportive team environment.
- Why this job: Make a real difference in students' lives while working in a collaborative and innovative setting.
- Qualifications: No specific qualifications required; just a passion for helping others and excellent communication skills.
- Other info: Part-time role with essential Wednesday workday; salary starts at £33,482 pro rata.
The predicted salary is between 20000 - 25000 £ per year.
Education and Academic Services – Welfare and Wellbeing Service
This part-time 0.8FTE (four days per week) post is available immediately on a permanent basis.
This role offers the opportunity for hybrid working – some time on campus and some from home, but this can be flexible according to business needs and individual preferences. This post will be based on St Luke’s Campus.
Summary of the role
Working as an embedded and fully collaborative member of the Education Welfare Team, within Wellbeing Services, the post holder will play a key role in providing effective, professional and sensitive support to students who are experiencing welfare difficulties that are impacting their ability to study.
This role will provide guidance, advice and signposting to students on a range of issues, in particular issues relating to welfare, health, personal problems and support for study plans for academic progression. This role does not directly itself provide specialist practitioner support or clinically qualified treatment. You can read more about our team and Wellbeing Services here: Education Welfare Team | Student Wellbeing | University of Exeter
Days of work can be flexible with Wednesday being an essential working day. We would endeavour to be flexible where operationally possible with start and finish times between 8am – 9:30am and 4pm – 5:30pm respectively.
Please ensure you read the Job Description and Person Specification on our website for full details of this role.
Education and Academic Services
In collaboration with the academic Faculties, the Education and Academic Services (EAS) Directorate provides all of the key administration and education support activities that underpin the student experience from Freshers’ Week to Graduation. Service divisions within EAS include Library and Culture Services, Student Employability and Academic Success, and Education and Student Support. This role sits within the Education and Student Support area of responsibility.
All teams within Education and Student Support are asked to work collaboratively and innovatively as “one team” across wide-ranging but interdependent operational delivery remits for which excellent customer service relies on all areas of responsibility to work together and ensure an excellent staff and student experience. Education and Student Support teams include Timetabling, Examinations, Student Records, the Student Information Desk (SID), Community Liaison, International Transition, Education Support (Hubs), Welfare and Wellbeing Services, and Graduation.
Further information
Before submitting an application you may wish to discuss the post further by contacting the Pathway Lead – Education Welfare, Emma Doyle, by email at E.R.Doyle@exeter.ac.uk
Salary will be £33,482 on Grade E, per annum pro rata, subject to knowledge, skills and experience.
The deadline for applications is 23:59 on 19 August 2025.
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Education Welfare Advisor employer: University of Exeter
Contact Detail:
University of Exeter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Education Welfare Advisor
✨Tip Number 1
Familiarise yourself with the specific welfare issues that students face, particularly in an academic setting. Understanding these challenges will help you demonstrate your empathy and readiness to support students effectively during any interviews.
✨Tip Number 2
Network with current or former Education Welfare Advisors if possible. They can provide insights into the role and share their experiences, which can be invaluable when preparing for your interview.
✨Tip Number 3
Research the Wellbeing Services at the University of Exeter thoroughly. Being able to discuss their approach and how you can contribute to their mission will show your genuine interest in the position.
✨Tip Number 4
Prepare examples from your past experiences where you've successfully supported individuals facing challenges. This will help you illustrate your skills and suitability for the role during the interview process.
We think you need these skills to ace Education Welfare Advisor
Some tips for your application 🫡
Understand the Role: Read the job description and person specification thoroughly. Make sure you understand the key responsibilities and requirements of the Education Welfare Advisor position, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in welfare support, student services, or similar roles. Use specific examples to demonstrate how your skills align with the needs of the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that addresses the specific challenges faced by students in welfare situations. Show your understanding of the importance of providing sensitive support and how you can contribute to the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at University of Exeter
✨Understand the Role
Make sure you thoroughly read the job description and person specification. Familiarise yourself with the key responsibilities and requirements of the Education Welfare Advisor role, as this will help you tailor your answers to demonstrate how your skills and experiences align with what they are looking for.
✨Show Empathy and Understanding
As this role involves supporting students facing welfare difficulties, it's crucial to convey your ability to empathise and understand their situations. Prepare examples from your past experiences where you've successfully supported individuals in challenging circumstances.
✨Highlight Collaborative Skills
The job requires working collaboratively within a team. Be ready to discuss your experience in teamwork and how you contribute to a positive team environment. Mention any specific instances where you worked with others to achieve a common goal.
✨Prepare Questions
At the end of the interview, you'll likely have the opportunity to ask questions. Prepare thoughtful questions about the team dynamics, the challenges faced by the Education Welfare Team, or the support available for professional development. This shows your genuine interest in the role and the organisation.
