At a Glance
- Tasks: Support students and staff with administrative tasks and enhance their academic journey.
- Company: Join the University of Exeter, a vibrant community dedicated to education.
- Benefits: Enjoy flexible working, generous leave, and career development opportunities.
- Other info: Be part of a diverse team committed to inclusivity and social justice.
- Why this job: Make a real difference in students' lives while building your career in administration.
- Qualifications: Strong organisational skills and a passion for customer service are essential.
The predicted salary is between 30628 - 30628 £ per year.
This full-time post is available from 1 September 2026 until 31 July 2027 on a fixed-term basis. Applications for secondments will be considered subject to agreement from your current line manager.
The starting salary will be from £30,628 on Grade D, depending on qualifications and experience. This role offers the opportunity for hybrid working - some time on campus and some from home, with typically 2/3 days per week on campus. We ask all new staff to work full-time from campus whilst training is delivered.
Are you passionate about providing exceptional support to students and contributing to their academic journey? The University of Exeter is seeking a dedicated Education Support Administrator to join our dynamic Education Support team. We are looking for fantastic people from a wide variety of backgrounds to join us at a time of change and opportunity at the University.
As key members of the Education Support team on the Streatham campus, you'll be part of a Hub Team, contributing to the vibrant learning environment at the University of Exeter. These roles offer a unique opportunity to grow as an administration and customer services professional.
What You'll Be Doing...
- Provide advice, guidance, and administrative support to students and staff.
- Support the delivery of taught programmes across a diverse range of activities from enrolment to graduation, including student record maintenance, supporting assessment delivery and administration, and awarding and progression.
- Collaborate within a cross-Faculty team to support undergraduate and postgraduate programmes.
About You
We are looking for dynamic and committed individuals with:
- Strong desire to build a career in administration and customer services.
- An excellent attention to detail and strong organisational skills.
- Experience working independently and as part of a team.
- Excellent customer service skills.
- Adaptability in a culture of change and growth.
These roles form a vital part of our support services, including delivering a face-to-face service for students and staff, as such, role holders will be expected to work from campus for a minimum of two days per week, as well as for up to four days per week whilst training is completed.
Please also note that as busy roles with peaks in workload at specific points in the academic cycle, there may be periods in June, September, and October when leave may be restricted.
We can offer you the opportunity to develop your career in administration and customer services.
Please ensure you read the Job Description and Person Specification for full details of this role.
Further information
Please contact Jenny Crotty, J.D.Crotty@exeter.ac.uk
About The Division
In collaboration with the academic Faculties, the Education and Academic Services (EAS) Directorate provides all of the key administration and education support and enhancing activities that underpin the student experience from Welcome Week to Graduation.
About Us
We are committed to understanding different cultures and perspectives, supporting diverse leadership, and striving for social justice. We encourage applications from all groups underrepresented in our community, including racially minoritised individuals and those with disabilities.
Our inclusive, merit-based recruitment processes seek to embrace a diverse set of experiences to ensure colleagues feel supported equitably. With over 30,000 students and 7,000 staff from 150 countries, we foster a culture where everyone can thrive.
Why our colleagues love working here
- Flexible working opportunities and leading parental leave initiatives
- Generous annual leave (39-41 days including bank holidays)
- Competitive pension contributions
- A genuine dedication to supporting the health and wellbeing of all colleagues
- Sustainability and the environment being at the heart of what we do
How We Can Help
If you're considering applying and need support to do so, please get in touch with us at hrhelpdesk@exeter.ac.uk. You can request reasonable adjustments within your application or by contacting us.
You can also choose to be considered under our Disability Confident Scheme.
Please be advised that due to the minimum salary thresholds imposed by the UKVI, this post will not qualify for university sponsorship under the Skilled Worker visa route. If you are a migrant worker, you will need to ensure you have a visa which permits the right to work in the UK.
Education Support Administrator in Exeter employer: University of Exeter
Joining our team as a Graduate Research Assistant, Postdoctoral Research Associate, or Postdoctoral Research Fellow at the University of Bristol offers an exceptional opportunity to contribute to groundbreaking cancer research in a supportive and collaborative environment. With competitive salaries, a commitment to fair employment practices, and access to extensive professional development resources, we empower our employees to grow their careers while making a meaningful impact on public health. Our vibrant academic culture fosters innovation and encourages the sharing of ideas, making it an ideal place for passionate researchers to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Education Support Administrator in Exeter
✨Dive into Digital Learning Communities
Join online forums and communities focused on digital education, like EdTech Meetups or LinkedIn groups. Engage actively—share ideas and insights, and you'll not only learn a ton but also connect with potential employers and thought leaders in the industry.
✨Showcase Your Teaching Skills
Create content that demonstrates your understanding of digital learning—think blogs, videos, or even free online workshops. This could catch the eye of companies like University of Exeter looking for innovative thinkers. Plus, it’s a great way to practice your presentation skills!
✨Utilise University Career Services
If you're still in education or have access to an alumni network, make the most of your university's career services. They often have exclusive job listings and workshops tailored to students wanting to break into full-time roles in education technology.
✨Apply Directly Via Company Websites
When you come across roles like Education Support Administrator at University of Exeter, make sure to apply directly through their website. It not only shows you're serious but sometimes you'll find positions listed there that may not be on job boards yet. Keep an eye on those!
We think you need these skills to ace Education Support Administrator in Exeter
Some tips for your application 🫡
Show Off Your Passion for Learning:When applying for a role in digital learning and education at University of Exeter, make sure to sprinkle your application with examples of your enthusiasm for teaching and learning technologies. Share specific experiences where you've used, designed, or implemented digital learning solutions, as this shows us that you truly get the field.
Highlight Relevant Education and Certification:In the digital learning space, having a strong educational background can set you apart. Don't shy away from showcasing your degrees, certifications, or relevant courses related to e-learning, instructional design, or educational technology. We love seeing candidates who have actively invested in their learning journey!
Tailor Your CV to the Role:Your CV is your first impression, so let's make it count! Focus on your skills directly related to digital learning, such as course development, learning management systems, and data analysis. Be sure to show measurable results from your past roles to demonstrate your impact and effectiveness.
Craft a Compelling Cover Letter:In your cover letter, express not just your qualifications, but your vision for the future of digital education. Discuss how your experiences align with the mission of University of Exeter and highlight any innovative ideas you might have for enhancing learning experiences. This is your chance to connect with us on a deeper level!
How to prepare for a job interview at University of Exeter
✨Get Hands-On with Learning Technologies
Familiarise yourself with common digital learning tools and platforms, like LMS systems or authoring tools that University of Exeter might use. Understanding these will give you an edge and show you’re ready to jump in from day one!
✨Showcase Your Creativity in Lesson Design
Prepare a portfolio of your past projects if you have them, or create sample lesson plans or digital content demos. Being able to discuss your creative approach to engaging students can really set you apart in a full-time role at University of Exeter.
✨Brush Up on Educational Trends
Stay in the loop with the latest trends in digital education, like gamification or personalised learning experiences. This will help you engage in meaningful discussions during the interview and demonstrate your passion for the field.
✨Prepare for Collaborative Scenarios
Expect to be asked about your experience working collaboratively with educators or other stakeholders. Consider discussing how you've contributed to a team effort in creating engaging educational content or improving student outcomes.
