Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead cleaning and facilities operations, ensuring top-notch service across campus.
- Company: Join a vibrant university community focused on student satisfaction and safety.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Why this job: Make a difference in the campus environment while developing leadership skills.
- Qualifications: Experience in facilities management and strong communication skills required.
- Other info: Dynamic role with a focus on teamwork and community engagement.
The predicted salary is between 30000 - 40000 £ per year.
Responsibilities
- Contribute to policy and standards for the cleaning, portering and ancillary services in conjunction with the Soft FM Services Managers.
- Ensure all faults and maintenance requests are raised correctly and within timeframes.
- Develop and maintain close working relationships with key stakeholders including the Student Services Hub, Soft FM Southend and Loughton, Accommodation Essex, CER, EMS Helpdesk, Estates and Event Essex and support key activities as required.
- Ensure the delivery of cleaning/portering requirements for the residential, administrative, academic and commercial estate within the operational window 5.30am – 10pm Monday – Friday and 5.30am – 1.45pm at weekends.
- Assist the Soft FM Services Managers to prepare for and deliver all University events which require the provision of cleaning/portering services, ensuring that these activities are serviced according to agreed standards.
- Assist the Soft FM Services Managers to ensure the effective turnaround of accommodation at the end of the academic year and preparing the residences for summer conference business.
- Assist the Soft FM Services Managers to deliver the cleaning/portering services for summer conference business across all residences.
- Assist the Soft FM Services Managers to manage external contracts.
- Assist the Soft FM Services Managers to co‑ordinate the snow and ice policy.
- Respond to enquiries and resolve complaints received from customers.
- Investigate any breaches of the accommodation tenancy agreement in relation to the occupation of rooms as required, and liaise with relevant services such as Accommodation Essex, Student Conduct, Residence Assistants regarding the follow‑up action to be taken.
Health & Safety
- Ensure all relevant health and safety checks that may be required are undertaken, records are maintained and made available for audits.
- Ensure supervisory staff carry out stock checks and maintain inventory records, all store cupboards are recorded, their contents documented, they are kept tidy, and all paperwork is up to date.
- Ensure supervisory staff monitor the condition of all operational equipment including ladders, trolleys and cleaning vessels, carry out scheduled tests and inspections and maintain accurate records.
- Undertake annual Health & Safety inspections as directed by the Soft FM Services Managers.
- Issue Authority to Work permits and facilitate low level work with external contractors, including quality control.
Staff Management & Leadership
- Ensure all staffing policies are adhered to and appropriate records are maintained, including recruitment, induction, training, payroll, performance reviews and absence management.
- In conjunction with the Soft FM Services Managers and the Training and Compliance Officer, ensure staff have sufficient training to fulfil their core functions, including health & safety training.
- Assist with cleaning, portering and ancillary services when cover is required.
- Ensure subordinate staff are aware of and comply with their obligations relating to GDPR and Information Security.
- In conjunction with the Soft FM Services Managers ensure staff rotas are produced and maintained and that all cleaning, portering and ancillary staff retain a full working schedule.
- Ensure all operational teams comply with Health & Safety policies and procedures.
- Ensure that Team Clean Supervisors carry out quality control checks. Follow audit procedure to ensure necessary actions are put into place for staff management and recognition.
- Ensure staff communication is effectively cascaded in order that subordinate staff are informed of business issues and developments.
- In conjunction with the Soft FM Services Managers implement staff engagement initiatives.
Financial Management
- Assist in the annual budget review and preparation in conjunction with the Soft FM Services Managers.
- Ensure that all purchases comply with purchasing procedures, obtaining quotations, raising requisitions and goods receipt purchase orders and processing invoices.
Campus Cleaning & Facilities Operations Lead in Colchester employer: University of Essex
Contact Detail:
University of Essex Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Campus Cleaning & Facilities Operations Lead in Colchester
✨Tip Number 1
Network like a pro! Reach out to current employees at the university or in similar roles. A friendly chat can give you insider info and might just lead to a referral.
✨Tip Number 2
Prepare for interviews by researching the university's values and recent projects. Show us that you’re not just another candidate, but someone who genuinely cares about contributing to their mission.
✨Tip Number 3
Practice your responses to common interview questions, especially around teamwork and problem-solving. We want to see how you handle challenges and work with others!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and shows us that you’re really interested in the role.
We think you need these skills to ace Campus Cleaning & Facilities Operations Lead in Colchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the responsibilities listed in the job description. We want to see how you can contribute to our cleaning and facilities operations!
Showcase Your Team Spirit: Since this role involves working closely with various stakeholders, emphasise your ability to collaborate and build relationships. Share examples of how you've successfully worked in a team before – we love a good team player!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language to describe your experiences and qualifications, so we can easily see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Campus Cleaning & Facilities Operations Lead position.
How to prepare for a job interview at University of Essex
✨Know Your Responsibilities
Make sure you thoroughly understand the responsibilities outlined in the job description. Familiarise yourself with the key tasks like managing cleaning and portering services, and be ready to discuss how your experience aligns with these duties.
✨Showcase Your Stakeholder Skills
This role involves working closely with various stakeholders. Prepare examples of how you've built relationships in previous roles, especially in facilities management or similar environments. Highlight your communication skills and ability to resolve complaints effectively.
✨Health & Safety Awareness
Since health and safety checks are crucial for this position, brush up on relevant regulations and best practices. Be prepared to discuss how you've ensured compliance in past roles and how you would approach health and safety in this new position.
✨Demonstrate Leadership Qualities
As a lead, you'll need to manage staff effectively. Think of examples where you've successfully led a team, handled performance reviews, or implemented training initiatives. Show that you can motivate and engage your team while ensuring they meet operational standards.