At a Glance
- Tasks: Assist visitors and manage the gift shop in a vibrant university setting.
- Company: Join the University of Edinburgh's dynamic Visitor Centre team.
- Benefits: Enjoy a competitive salary, flexible hours, and generous staff perks.
- Other info: Perfect for students looking to balance work with studies.
- Why this job: Be part of a friendly team while gaining valuable retail experience.
- Qualifications: Retail experience and a passion for customer service are essential.
The predicted salary is between 24729 - 25804 £ per year.
Grade UE03: £24,729 - £25,804 per annum pro-rata as part-time
Part-time: 14 hours per week
Open-ended (permanent)
The Opportunity:
To work at the University's only Visitor Centre and official gift shop in the central campus. You'll be joining an existing team of fellow students and will be supervised by experienced retail professional colleagues. It is a lively and positive environment where the key focus is on providing help and a warm welcome to all visitors to the University. This role is part-time (14 hours per week) with a start date in June 2026.
Your skills and attributes for success:
- Recent previous experience in retail and dealing with customers is essential.
- Friendly, courteous & always willing to help.
- Attention to detail and fully computer literate.
- Working knowledge of the University, its campuses and the city.
- Have initiative particularly in managing own workload.
- Flexible and adaptable.
- Willing to learn and develop new skills.
Application Information
Please ensure you include the following documents in your application:
- CV
- Cover letter
As a valued member of our team, you can expect:
- A competitive salary.
- An exciting, positive, creative, challenging and rewarding place to work.
- To be part of a diverse and vibrant international community.
- Comprehensive Staff Benefits, including generous annual leave entitlement, a defined benefits pension scheme, a wide range of staff discounts, family-friendly initiatives, and flexible work options.
Championing equality, diversity, and inclusion
The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter, and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.
Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages. The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Key dates to note
The closing date for applications is 11 June 2026. Unless stated otherwise the closing time for applications is 11:59pm GMT. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browser's local time zone. Interview dates to be confirmed.
Sales and Information Assistant employer: University of Edinburgh
The University of Edinburgh offers a vibrant and inclusive work environment at its Visitor Centre and gift shop, where you will be part of a dynamic team dedicated to providing exceptional service to visitors. With competitive salaries, generous benefits, and a strong commitment to equality and diversity, this role not only allows for personal growth but also fosters a sense of community within a prestigious institution. Join us in creating a welcoming atmosphere while developing your skills in a supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Sales and Information Assistant
✨Tip Number 1
Get to know the University and its vibe! Familiarise yourself with the campus, the Visitor Centre, and the gift shop. This way, when you chat with potential employers, you can show off your knowledge and enthusiasm for the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or at events. They can give you insider tips and maybe even put in a good word for you. Plus, it’s a great way to learn more about the team and culture.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and retail. Role-play with a friend or in front of the mirror to boost your confidence and refine your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Sales and Information Assistant
Some tips for your application 🫡
Craft a Stellar CV:Your CV is your first impression, so make it count! Highlight your retail experience and customer service skills, and don’t forget to tailor it to the role. We want to see how you can bring your friendly and helpful nature to our team!
Write a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the University. Share specific examples of how your skills align with what we’re looking for, and let your personality come through!
Show Your Knowledge:We love candidates who know about us! Mention your understanding of the University and its community in your application. This shows initiative and that you’re genuinely interested in being part of our vibrant environment.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your documents and ensures you’re considered for the role. Plus, it keeps everything organised on our end!
How to prepare for a job interview at University of Edinburgh
✨Know Your Stuff
Make sure you brush up on your knowledge about the University and its campuses. Being able to chat confidently about what makes the place special will show that you're genuinely interested in the role and the environment you'll be working in.
✨Show Off Your Customer Skills
Since previous retail experience is essential, think of specific examples where you've gone above and beyond for a customer. Prepare to share these stories during the interview to demonstrate your friendly and helpful nature.
✨Be Ready to Adapt
This role requires flexibility and initiative, so be prepared to discuss times when you've had to adapt to changing situations or manage your own workload. Highlighting your ability to learn and develop new skills will also impress the interviewers.
✨Dress the Part
Even though it's a part-time position, first impressions matter! Dress smartly and appropriately for the interview to convey professionalism and respect for the opportunity. A polished appearance can set a positive tone right from the start.
