At a Glance
- Tasks: Lead operational shifts, supervise staff, and coordinate events at our award-winning sports facilities.
- Company: Join the University of Edinburgh, a world-class institution with a vibrant community.
- Benefits: Enjoy competitive pay, generous leave, and flexible work options tailored to your lifestyle.
- Other info: Be part of a diverse team committed to equality, diversity, and inclusion.
- Why this job: Make a real difference in the community while developing your career in a dynamic environment.
- Qualifications: Passion for teamwork and a drive to ensure exceptional experiences for all visitors.
The predicted salary is between 15.77 - 15.77 £ per hour.
Grade UE04: £26,093 to £28,778 per annum, pro-rata [£14.30-£15.77 per hour]
Corporate Services Group / Sport & Exercise, Edinburgh Sites
Part time: Guaranteed hours
Fixed term: for 9 months
5x available posts
The Opportunity:
Help us redefine what’s possible. Be part of something bigger. With roles from hospitality to research, there’s a career for everyone at the University of Edinburgh. We can offer opportunities for you to develop in your career and make a real difference in the communities around us while contributing to the world at large.
The University of Edinburgh is a world-class organisation. We are a large University covering a wide range of activities. In Professional Services, we support the University’s research and teaching, offering many career and role specialisms.
As Operations Supervisor, you'll lead operational shifts, supervise colleagues, coordinate events and bookings, oversee health and safety compliance, and help ensure our facilities provide an exceptional experience for members, students and visitors. Working closely with Facility Managers and Duty Managers, you'll play a key role in supporting day-to-day operations across the Pleasance Sports Complex, St Leonard's Land and Peffermill Playing Fields.
This role will be based at one of our award-winning sites: The Pleasance Sports Complex, St Leonard's Land, or Peffermill Playing Fields.
Candidates must be available to work core hours on Saturday and Sunday afternoons/evenings.
People have always been at the heart of our work. As part of the University, you are a part of our community. We are looking for people with drive and determination and a passion for what they do. We are a place where everyone is welcome.
A career with us has a range of other benefits that can be tailored to your lifestyle:
- Variety every day.
- Responsibility and autonomy.
- Excellent benefits and support.
- Contributing to the work and purpose of the University.
How to apply:
Please include the following documents in your application:
- CV
- Cover letter
As a valued member of our team, you can expect:
- A competitive salary.
- An exciting, positive, creative, challenging and rewarding place to work.
- To be part of a diverse and vibrant international community.
- Comprehensive Staff Benefits, including generous annual leave entitlement, a defined benefits pension scheme, a wide range of staff discounts, family-friendly initiatives, and flexible work options.
Championing equality, diversity, and inclusion:
The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter, and we are also a Stonewall Proud Employer, actively promoting LGBTQ+ equality.
Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages.
The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Key dates to note:
The closing date for applications is 8 September 2026. Unless stated otherwise the closing time for applications is 11:59pm UK time. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browser's local time zone. Interview dates to be confirmed.
Operations Supervisor employer: University of Edinburgh
The University of Edinburgh is an exceptional employer, offering a vibrant and inclusive work culture where every team member is valued. As an Operations Supervisor, you will enjoy a competitive salary, comprehensive benefits, and opportunities for professional growth while contributing to a world-class institution that prioritises community impact and diversity. With award-winning facilities and a commitment to equality, this role provides a unique chance to make a meaningful difference in the lives of students and visitors alike.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Supervisor
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at University of Edinburgh and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Operations Supervisor
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at University of Edinburgh that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at University of Edinburgh.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at University of Edinburgh get a sense of who you are beyond your experience!
How to prepare for a job interview at University of Edinburgh
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at University of Edinburgh and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.