At a Glance
- Tasks: Assist clients with veterinary insurance in a fast-paced, supportive environment.
- Company: Join the University of Edinburgh, a world-class institution with a vibrant community.
- Benefits: Enjoy competitive salary, generous leave, and flexible work options.
- Other info: Be part of a diverse team committed to equality and inclusion.
- Why this job: Make a real difference in pet care while developing your skills.
- Qualifications: Excellent communication skills and attention to detail required.
The predicted salary is between 28778 - 28778 £ per year.
Grade UE04: £26,093 - £28,778 per annum
CMVM / R(D)SVS / Hospital for Small Animals
Full-time: 35 hours per week
Open-ended (permanent)
Join the University of Edinburgh and you’ll be making a difference to everything around you. Be part of something bigger, there’s a career for everyone at the University of Edinburgh.
The University of Edinburgh is a world-class organisation. We are a large University covering a wide range of activities. In Professional Services, we support the University’s research and teaching, offering many career and role specialisms.
The Opportunity:
We are looking for a confident outgoing individual with excellent communication skills and attention to detail. Working in a fast-paced environment, you will be part of a friendly, supportive team whose emphasis is on delivering high level insurance assistance from the moment our clients contact the veterinary clinics.
This is a varied and interesting post. The role will require you to use a practice management system (currently Provet) and will predominately deal with the general public, veterinary professionals and insurance companies. The post holder will be required to work between the hours of 9am-5pm Monday to Friday to cover the Veterinary Client Insurance team's opening hours.
How to apply
Please include the following documents in your application:
- CV
- Cover letter
People have always been at the heart of our work. As part of the University, you are a part of our community. We are looking for people with drive, determination, and a passion for what they do. We are a place where everyone is welcome and offer a range of policies and benefits designed to support you in building the right meaningful/personalised flexibility for you.
As a valued member of our team, you can expect:
- A competitive salary.
- An exciting, positive, creative, challenging and rewarding place to work.
- To be part of a diverse and vibrant international community.
- Comprehensive Staff Benefits, including generous annual leave entitlement, a defined benefits pension scheme, a wide range of staff discounts, family-friendly initiatives, and flexible work options.
Championing equality, diversity, and inclusion. The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter, and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.
Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages. The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Key dates to note: The closing date for applications is 31st July 2026. Unless stated otherwise, the closing time for applications is 11:59 pm (UK time). If you are applying from outside the UK, the closing time shown on our adverts will automatically adjust to your browser’s local time zone.
Veterinary Client Insurance Assistant in Edinburgh employer: University of Edinburgh
The University of Edinburgh is an exceptional employer, offering a vibrant work culture that prioritises equality, diversity, and inclusion. With over 400 years of history, it provides unparalleled opportunities for professional growth and development within a supportive community of more than 17,000 staff and 50,000 students. As a leading research-intensive university, it empowers its employees to drive organisational transformation and innovate in a dynamic environment, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Veterinary Client Insurance Assistant in Edinburgh
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at University of Edinburgh!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at University of Edinburgh.
We think you need these skills to ace Veterinary Client Insurance Assistant in Edinburgh
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at University of Edinburgh. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to University of Edinburgh and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at University of Edinburgh. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to University of Edinburgh's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at University of Edinburgh
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with University of Edinburgh.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at University of Edinburgh will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact University of Edinburgh and how you would contribute to adapting HR strategies.
