At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and delicious food.
- Company: Join the University of Edinburgh, a leading institution with a vibrant community.
- Benefits: Competitive salary, generous leave, staff discounts, and flexible working options.
- Other info: Be part of a diverse team committed to equality and inclusion.
- Why this job: Make a real impact in a role that enriches student life and community.
- Qualifications: Passion for hospitality, strong leadership, and excellent communication skills.
The predicted salary is between 28778 - 28778 £ per year.
UE04: £26,093 - £28,778 per annum plus 5% premium band for flexible working
CSG / Accommodation, Catering and Events (Catering Team)
Full Time: 35 hours per week including weekends and evenings
Open Ended: Permanent
Positions: 1
The Opportunity:
Together we can do great things. Be part of something bigger. Join the University of Edinburgh and you’ll be making a difference to everything around you. Be part of something bigger — where you’ll do meaningful work, grow and progress, be rewarded and recognised, and benefit from our strong commitment to your wellbeing.
We are recruiting for a Team Leader to join our team. This is an exciting opportunity to join the team in our Nucleus KB based in Kings Buildings. Reporting to the Café Manager you will lead the team within the area to deliver excellent customer service and fantastic food to our wide range of customers. At the same time, supporting the Café Manager in overseeing all aspects of the day to day running of the operation. This is a hands-on role; you will lead from the front inspiring the team to deliver exceptional service and maintain the highest standards.
This is a full time (35 hours per week) position fully based on campus. During term time the Café is open 7 days a week and until 8.30pm Monday to Friday, therefore the shift patterns will vary.
Your skills and attributes for success:
- A passion for customer service and hospitality.
- A natural leader who can inspire a team.
- Strong Communication.
- Great attention to detail.
- Efficient / organised.
At ACE our mission is to ‘enrich student learning and growth as well and impact our local communities.’ Our values drive everything we do, therefore ask yourself:
- Are you PASSIONATE about making a difference?
- Do you like to COLLABORATE and achieve things as a team?
- Is INCLUSION at the forefront of all you do?
- Do you thrive when given OWNERSHIP?
- Are you inspired by INNOVATION and excited to bring new ideas to life?
A career with us has a range of other benefits that can be tailored to your lifestyle:
- Good salary / pay rates.
- Excellent benefits and support.
- Working within one of the world’s leading universities.
As a valued member of our team, you can expect:
- A competitive salary.
- An exciting, positive, creative, challenging and rewarding place to work.
- To be part of a diverse and vibrant international community.
- Comprehensive Staff Benefits, including generous annual leave entitlement, a defined benefits pension scheme, a wide range of staff discounts, family-friendly initiatives, and flexible work options.
Championing equality, diversity, and inclusion. The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter, and we are also a Stonewall Proud Employer, actively promoting LGBTQ+ equality.
Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages. The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Key dates to note: The closing date for applications is 28 August 2026. Unless stated otherwise the closing time for applications is 11:59pm UK time.
Retail Catering Team Leader in Edinburgh employer: University of Edinburgh
The University of Edinburgh is an exceptional employer, offering a vibrant work culture that prioritises equality, diversity, and inclusion. With over 400 years of history, it provides unparalleled opportunities for professional growth and development within a supportive community of more than 17,000 staff and 50,000 students. As a leading research-intensive university, it empowers its employees to drive organisational transformation and innovate in a dynamic environment, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Catering Team Leader in Edinburgh
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like University of Edinburgh. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to University of Edinburgh
Don't be shy about reaching out to University of Edinburgh directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Retail Catering Team Leader in Edinburgh
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about University of Edinburgh and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at University of Edinburgh
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
