At a Glance
- Tasks: Provide reception support and manage client enquiries at a counselling centre.
- Company: Join the University of Edinburgh, a leader in promoting equality and diversity.
- Benefits: Enjoy competitive pay, generous holidays, flexible working, and staff discounts.
- Other info: Exciting career growth opportunities in a creative and rewarding environment.
- Why this job: Be the friendly face of a supportive team making a difference in mental health.
- Qualifications: Strong communication skills and a willingness to learn new systems.
The predicted salary is between 25804 - 25804 £ per year.
The School of Health in Social Science is seeking to appoint an enthusiastic and motivated Receptionist to provide reception support for the Centre for Psychological Therapies and Hope Park Counselling Centre, the School’s in-house post-graduate psychological therapies and counselling training and research Centres.
The postholder will provide a full reception service and contribute to the smooth day to day running across both services. A key part of the role will be to assist the Operations Team by taking responsibility for client enquiries, managing the waiting areas, and completing some basic administrative tasks. The post-holder will be the first point of contact by phone and face to face for clients of both services.
1 FTE - 35 hours
- Monday – Thursday – 11.45am – 8.00pm (7.25 hours plus unpaid 1 hour break)
- Friday – 10.00am – 4.30pm (6 hours plus unpaid 30-minute break)
A job share arrangement may be considered.
Your skills and attributes for success:
- Ability to learn new systems including the Centres’ bespoke Database.
- Accuracy and ability to prioritise tasks within a routine.
- Ability to apply and understand relevant standard procedures and policies.
- Flexible approach to duties and willingness to learn.
- Ability to communicate effectively to maintain good working relationships with staff, students, clients and members of the public and to provide a warm, friendly front of house, reflective of the ethos of Centre for Psychological Therapies and Hope Park Counselling Centre.
As a valued member of our team you can expect:
- An exciting, positive, creative, challenging and rewarding place to work.
- Support, nurture your talent and reward success.
- A competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits pension scheme, staff discounts, family-friendly initiatives, flexible working and much more.
If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages.
The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Key dates to note:
- The closing date for applications is 24 June 2026.
- Unless stated otherwise the closing time for applications is 11:59pm UK time.
Receptionist in Edinburgh employer: University of Edinburgh
The University of Edinburgh offers a vibrant and supportive work environment for the Receptionist role at the Centre for Psychological Therapies and Hope Park Counselling Centre. With a commitment to employee growth, competitive benefits including generous holiday entitlement and flexible working options, and a strong focus on diversity and inclusion, this is an excellent opportunity for those seeking meaningful employment in a dynamic academic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist in Edinburgh
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like University of Edinburgh.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
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Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at University of Edinburgh.
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We think you need these skills to ace Receptionist in Edinburgh
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at University of Edinburgh.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at University of Edinburgh.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to University of Edinburgh. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at University of Edinburgh. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at University of Edinburgh
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research University of Edinburgh’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
