At a Glance
- Tasks: Welcome guests and provide exceptional service in a vibrant hotel environment.
- Company: Join the University of Edinburgh, a leader in hospitality and community impact.
- Benefits: Competitive salary, generous leave, staff discounts, and flexible work options.
- Other info: Be part of a community that champions equality and inclusion.
- Why this job: Make a difference while working in a diverse and dynamic team.
- Qualifications: Passion for customer service and teamwork skills.
The predicted salary is between 25804 - 25804 £ per year.
Grade UE03: £24,729 - £25,804 per annum plus 15% Premium
Full-time: 35 hours per week, 5 out of 7 days, weekends included
Open-ended (permanent)
Together we can do great things. Be part of something bigger. Join the University of Edinburgh and you’ll be making a difference to everything around you. Be part of something bigger — where you’ll do meaningful work, grow and progress, be rewarded and recognised, and benefit from our strong commitment to your wellbeing.
There are so many reasons to join us. From student accommodation to cafés, restaurants and hotels, we are a 24/7 organisation that embraces the traditional and the modern in equal measure. Our mission is to ‘enrich student learning and growth as well as impact our local communities’ and our values drive everything we do.
The Opportunity:
Do you love working with people and going above and beyond for guests? Do you strive for excellence in a challenging role where you can make a difference? We have a fantastic opportunity for an enthusiastic Hotel Receptionist, working in our three hotels, part of the University of Edinburgh Hospitality & Events collection, who displays a positive can-do attitude and enjoys working within a diverse team.
How to apply:
- Please include the following documents in your application:
- CV
- Cover letter
At ACE our mission is to ‘enrich student learning and growth as well as impact our local communities.’ Our values drive everything we do, therefore ask yourself:
- Are you PASSIONATE about making a difference?
- Do you like to COLLABORATE and achieve things as a team?
- Is INCLUSION at the forefront of all you do?
- Do you thrive when given OWNERSHIP?
- Are you inspired by INNOVATION and excited to bring new ideas to life?
A career with us has a range of other benefits that can be tailored to your lifestyle:
- Good salary.
- Interesting work.
- Variety every day.
- Excellent benefits and support.
As a valued member of our team, you can expect:
- A competitive salary.
- An exciting, positive, creative, challenging and rewarding place to work.
- To be part of a diverse and vibrant international community.
- Comprehensive Staff Benefits, including generous annual leave entitlement, a defined benefits pension scheme, a wide range of staff discounts, family-friendly initiatives, and flexible work options.
Championing equality, diversity, and inclusion. The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter, and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.
Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages. The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
Key dates to note: The closing date for applications is 25 June 2026. Unless stated otherwise, the closing time for applications is 11:59 pm (UK time). If you are applying from outside the UK, the closing time shown on our adverts will automatically adjust to your browser’s local time zone.
Hotel Receptionist in Edinburgh employer: University of Edinburgh
Join the University of Edinburgh as a Hotel Receptionist and be part of a vibrant community dedicated to enriching student experiences and impacting local communities. With a strong commitment to employee wellbeing, you will enjoy a competitive salary, excellent benefits, and opportunities for personal growth in a diverse and inclusive environment. Experience the unique blend of historical charm and modern innovation while working in our exceptional hospitality venues.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Receptionist in Edinburgh
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like University of Edinburgh. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to University of Edinburgh
Don't be shy about reaching out to University of Edinburgh directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Receptionist in Edinburgh
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about University of Edinburgh and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at University of Edinburgh
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
