Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist clients with their veterinary journey and provide top-notch customer care.
- Company: Join the University of Edinburgh, a world-class institution committed to wellbeing.
- Benefits: Enjoy competitive pay, generous leave, and flexible work options.
- Other info: Perfect for Veterinary Students seeking part-time experience.
- Why this job: Make a meaningful impact in a supportive, vibrant community.
- Qualifications: Excellent communication skills and attention to detail required.
The predicted salary is between 24729 - 25804 £ per year.
UE03: £24,729 - £25,804 per annum, pro rata.
CMVM / R(D)SVS Hospital for Small Animals.
Part Time - 7 hours per week, Sunday 9am-5pm.
Fixed term contract - 6 months.
Join the University of Edinburgh and you’ll be making a difference to everything around you. Be part of something bigger — where you’ll do meaningful work, grow and progress, be rewarded and recognised, and benefit from our strong commitment to your wellbeing.
The University of Edinburgh is a world-class organisation. We are a large University covering a wide range of activities. In Professional Services, we support the University’s research and teaching, offering many career and role specialisms.
We are looking for a confident outgoing individual with excellent communication skills and attention to detail. Working in a fast-paced environment, you will be part of a friendly, supportive team whose emphasis is on delivering high level client care from the moment our clients contact the veterinary clinics.
This is a varied and interesting post, responsibilities include:
- Assisting new clients in their referral journey
- Booking appointments for clinical services
- Dealing with telephone and email queries from clients and referring veterinary surgeons
- Managing paperwork, scanning and ensuring a tidy and professional appearance in areas of responsibility
People have always been at the heart of our work. As part of the University, you are a part of our community. We are looking for people with drive, determination, and a passion for what they do. We are a place where everyone is welcome and offer a range of policies and benefits designed to support you in building the right meaningful/personalised flexibility for you.
A career with us has a range of other benefits that can be tailored to your lifestyle:
- Good salary/pay rates
- Excellent benefits and support
- Variety every day
As a valued member of our team, you can expect:
- An exciting, positive, creative, challenging and rewarding place to work
- To be part of a diverse and vibrant international community
- Comprehensive Staff Benefits, including generous annual leave entitlement, a defined benefits pension scheme, a wide range of staff discounts, family-friendly initiatives, and flexible work options
The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter, and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.
We welcome applications from all qualified candidates. This role would particularly suit a Veterinary Student.
Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
How to apply: Please include the following documents in your application:
- CV
- Cover letter
The closing date for applications is 25 May 2026. Unless stated otherwise the closing time for applications is 11:59pm UK time.
Client Care Services Assistant in Edinburgh employer: University of Edinburgh
Contact Detail:
University of Edinburgh Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Care Services Assistant in Edinburgh
✨Tip Number 1
Get to know the company! Research the University of Edinburgh and its values. When you understand what they stand for, you can tailor your approach and show how you fit into their culture.
✨Tip Number 2
Practice your communication skills! Since this role is all about client care, being able to express yourself clearly and confidently is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend university events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at the University of Edinburgh.
We think you need these skills to ace Client Care Services Assistant in Edinburgh
Some tips for your application 🫡
Craft a Stellar CV: Your CV is your first impression, so make it count! Highlight your relevant experience and skills that align with the Client Care Services Assistant role. Keep it clear, concise, and tailored to show how you can contribute to our friendly team.
Write a Compelling Cover Letter: This is your chance to shine! Use your cover letter to express your passion for client care and why you want to be part of the University of Edinburgh. Make it personal and connect your experiences to the job description.
Show Off Your Communication Skills: Since excellent communication is key for this role, ensure your application reflects that. Use clear language, proper grammar, and a friendly tone. We want to see how you can engage with clients right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s straightforward and ensures your application gets to the right place. Plus, you’ll find all the details you need about the role and our amazing benefits!
How to prepare for a job interview at University of Edinburgh
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Client Care Services Assistant. Familiarise yourself with the job description and think about how your skills align with their needs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, prepare examples from your past experiences where you've successfully communicated with clients or colleagues. Practice articulating these examples clearly, as it will demonstrate your ability to handle client queries effectively.
✨Demonstrate Attention to Detail
In a fast-paced environment, attention to detail is crucial. Be ready to discuss how you've managed paperwork or maintained organisation in previous roles. You might even want to bring a sample of your work (if applicable) to showcase your meticulousness during the interview.
✨Emphasise Your Team Spirit
The University of Edinburgh values teamwork, so be prepared to talk about your experiences working in a team setting. Share specific instances where you contributed to a team's success or supported your colleagues, highlighting your friendly and supportive nature.