At a Glance
- Tasks: Test and improve accessibility of university websites and applications for students and staff.
- Company: Join the University of Edinburgh, a leading institution with a vibrant community.
- Benefits: Competitive salary, flexible hours, and comprehensive staff benefits.
- Other info: Part-time role with opportunities for hybrid working and career development.
- Why this job: Make a real difference in accessibility while gaining valuable skills and experience.
- Qualifications: No prior experience needed; just a passion for inclusivity and technology.
The predicted salary is between 25804 - 25804 £ per year.
Grade UE03: £24,729 to £25,804 per annum, pro rata
Disability Information Service / IS Corporate / Information Services Group
Part time: up to 15 hours per week
Fixed-term: for 12 months
5 student posts in total (3 posts for Disability Information Service, 2 posts for Digital Library)
The Opportunity:
As a student accessibility tester, you will help to ensure that the websites and applications used by students and staff at the University are accessible. In your role, you will learn to use various computer functionalities and assistive technology, such as screen masking, customisation and magnification tools, screen readers, navigation by voice or keyboard. The role involves familiarising with a website, conducting automated and manual accessibility testing, and writing an accessibility statement that summarises the accessibility errors found, so that they could be addressed by other teams. Colleagues from Disability Information Service will support you throughout the whole testing process.
People have always been at the heart of our work. Our people are at the centre of the University community and everything we do. We value colleagues with drive, determination and a passion for what they do. We are a place where everyone is welcome and offer a range of policies and benefits designed to support you in building the right meaningful flexibility that works for you.
A career with us has a range of other benefits that can be tailored to your lifestyle:
- Opportunities to develop new skills and broaden your experience
- Working within one of the world’s leading universities
- Responsibility and autonomy
This post is part-time (up to 15 hours per week). We are open to considering requests for hybrid working (on a non-contractual basis) that combines a mix of remote and regular on-campus working.
How to apply
Please include the following documents in your application:
- CV
- Cover letter
As a valued member of our team, you can expect:
- A competitive salary.
- An exciting, positive, creative, challenging and rewarding place to work.
- To be part of a diverse and vibrant international community.
- Comprehensive Staff Benefits, including generous annual leave entitlement, a defined benefits pension scheme, a wide range of staff discounts, family-friendly initiatives, and flexible work options.
Championing equality, diversity, and inclusion
The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter, and we are also a Stonewall Proud Employer, actively promoting LGBTQ+ equality. We welcome applications from all qualified candidates and particularly encourage applications from candidates from ethnic minority backgrounds, as we acknowledge they are currently underrepresented within our Directorate.
Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages.
Key dates to note
The closing date for applications is 6 October 2026. Unless stated otherwise the closing time for applications is 11:59pm UK time. If you are applying outside the UK the closing time on our adverts automatically adjusts to your browser's local time zone. Interviews will be in the week beginning 12th October 2026.
Accessibility Tester (Student Experience Post) in Edinburgh employer: University of Edinburgh
The University of Edinburgh is an exceptional employer, offering a vibrant and inclusive work culture where every team member is valued. As an Operations Supervisor, you will enjoy a competitive salary, comprehensive benefits, and opportunities for professional growth while contributing to a world-class institution that prioritises community impact and diversity. With award-winning facilities and a commitment to equality, this role provides a unique chance to make a meaningful difference in the lives of students and visitors alike.
StudySmarter Expert Advice🤫
We think this is how you could land Accessibility Tester (Student Experience Post) in Edinburgh
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like University of Edinburgh and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at University of Edinburgh and let us see your personality shine through!
We think you need these skills to ace Accessibility Tester (Student Experience Post) in Edinburgh
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and University of Edinburgh.
Get Familiar with Our Brand:Before applying, take some time to learn about University of Edinburgh and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at University of Edinburgh
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress University of Edinburgh.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which University of Edinburgh will surely appreciate.
