At a Glance
- Tasks: Support the delivery of UEL’s Student Record System Transformation Programme with coordination and governance.
- Company: Join the University of East London, a leader in education and diversity.
- Benefits: Competitive salary, inclusive culture, and commitment to diversity and professional growth.
- Other info: Dynamic environment with opportunities for personal and professional development.
- Why this job: Be part of a transformative initiative that shapes the future of education.
- Qualifications: Organised, proactive, and experienced in supporting complex projects.
The predicted salary is between 53040 - 60752 £ per year.
Salary £53,040 to £60,752 per annum inclusive of London Weighting
Post Type: Full Time
Post Type: Fixed Term
Closing Date: Thursday 27 August 2026
Interview Date: To be confirmed
Reference: 046S2026
University of East London (UEL) is committed to advancing industry 5.0 careers-first education and providing a clear path to future jobs and opportunities. We aim to drive diversity in the 5.0 talent pipeline and create a balanced, inclusive, and green future.
About the School / Service:
The Commercial and Programme Delivery Directorate, led by the Chief Commercial Officer, combines expertise across commercial strategy, procurement, programme delivery, strategic transformation, and business development to drive UEL’s major initiatives and long-term growth agenda.
About the Job:
The Programme Support Officer will play a key role in supporting the delivery of UEL’s Student Record System (SRS) Transformation Programme, providing programme coordination, governance, and operational support across a large-scale transformation initiative.
Key responsibilities include:
- Provide proactive programme delivery support, coordinating activities across multiple workstreams and ensuring actions are tracked through to completion.
- Maintain programme governance documentation, including RAID logs, decision logs, stakeholder registers, action trackers, and reporting packs.
- Organise and support programme boards, governance meetings, and workshops, preparing agendas, papers, minutes, and follow-up actions.
- Monitor programme progress and produce clear reports on delivery, risks, issues, budgets, resources, and organisational readiness.
- Build strong relationships with stakeholders across academic, professional services, and technical teams, supporting effective communication and engagement.
- Support risk, issue, and dependency management, ensuring appropriate escalation and mitigation planning.
- Contribute to change management activities, helping coordinate stakeholder readiness and adoption across the transformation programme.
- Assist with programme budget monitoring, resource planning, and forecasting to support successful programme delivery.
About You:
You’re a highly organised and proactive programme support professional with experience supporting complex projects or programmes in a fast-paced environment. You have excellent organisational, communication, and stakeholder management skills, with the ability to coordinate multiple priorities, maintain accurate governance documentation, and produce high-quality reports.
Benefits Package:
At UEL, we believe that a great role is about more than just a salary. It’s about the complete package, including our outstanding work environment and inclusive culture. We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits.
As an inclusive, equal-opportunities employer, we are committed to closing the diversity pay gap and value all applications. Please let us know if you require any reasonable accommodations throughout the recruitment process.
Programme Support Officer in London employer: University of East London
The University of East London is an exceptional employer, offering a dynamic work environment at the vibrant Docklands Campus. With a strong focus on employee growth and development, staff benefit from flexible working arrangements, a competitive salary, and generous perks such as a 20% pension contribution and subsidised gym membership, making it an ideal place for those seeking meaningful and rewarding careers in education.
StudySmarter Expert Advice🤫
We think this is how you could land Programme Support Officer in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Programme Support Officer at University of East London!
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Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like University of East London or be willing to refer you for that Programme Support Officer position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from University of East London who’s on the lookout for their next Programme Support Officer star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Programme Support Officer role at University of East London!
We think you need these skills to ace Programme Support Officer in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at University of East London. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at University of East London
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at University of East London. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
