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- Tasks: Lead the Community Counselling Service and support student counsellors in delivering effective therapy.
- Company: Join the Neighbourhood Health Hub at UEL, dedicated to community health and wellbeing.
- Benefits: Competitive salary, generous holiday, pension scheme, and a supportive work environment.
- Why this job: Make a real difference in the community while mentoring future counsellors.
- Qualifications: Recognised counselling qualification and BACP membership required.
- Other info: Flexible working environment with opportunities for personal and professional growth.
The predicted salary is between 46471 - 51606 £ per year.
Salary: £46,471 to £51,606 per annum inclusive of London Weighting
Location: Stratford Campus
Post Type: Full Time
Post Type: Permanent
Closing Date: Tuesday 17 February 2026
Reference: -S
About Us
The Neighbourhood Health Hub (NHH) launched at UEL in October 2025 on the Stratford Water Lane campus of the University. The Hub aims to offer much-needed health and wellbeing services to our local community, and to provide placements and other practice-based learning opportunities to our students, as well as research opportunities for students and staff.
About The Job
The Community Counselling Service (CCS) is a core part of the NHH. The Service aims to offer affordable counselling, on a self-declared means-tested basis, to members of our local community, provided by our student counsellors. With relevant ethics approval, the Service will also support the research of the student counsellors and staff.
As a key member of the NHH team, you will play a central role in establishing the CCS, and ensuring that counselling is delivered safely, ethically and effectively. You will be the lead contact for the management and supervision of student counsellors.
Your role will include responsibility for safeguarding and managing risk for all CCS therapeutic services. You will oversee the assessment and allocation of clients to counsellors, be responsible for the recruitment and induction of student counsellors, and be the point of contact for any external training providers and supervisors.
About You
You will lead on the continual development of the services offered to clients of the CCS. You will hold a recognised counselling qualification and be a member of the BACP. You will have experience of assessing clients as suitable for counselling, and of offering support to counselors, with particular reference to the needs of student counsellors. You will have a strong personal commitment to equality and an understanding of what this means in practice, and an ability to respond effectively to sensitive situations when working with vulnerable individuals. You will be willing to respond flexibly and reliably to complex workloads and prioritise conflicting demands, as well as to work autonomously and be self-directed.
Benefits Package
Here at UEL we understand it’s about more than just a salary. It’s about the entire package on offer along with our outstanding work environment and inclusive culture. We know the market rates for this vacancy and will offer a genuinely competitive salary DOE.
We care deeply about your wellbeing and our benefits includes: 20% pension (4% from you, 16% from us), 25 days holiday (plus 3 days over Christmas).
Community Counselling Service Manager in London employer: University of East London
Contact Detail:
University of East London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Counselling Service Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the counselling field. Attend local events, workshops, or even online webinars. You never know who might have a lead on that perfect Community Counselling Service Manager role!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with student counsellors and your commitment to equality. Make sure they see how you can lead the CCS to success!
✨Tip Number 3
Don’t forget to follow up! After any interviews or networking chats, drop a quick thank-you email. It keeps you fresh in their minds and shows you’re genuinely interested in the role at the Neighbourhood Health Hub.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on being part of our community-focused mission at UEL.
We think you need these skills to ace Community Counselling Service Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the Community Counselling Service Manager role. We want to see how you can contribute to our mission at the Neighbourhood Health Hub!
Showcase Your Qualifications: Don’t forget to mention your recognised counselling qualification and BACP membership. We’re looking for someone who meets these criteria, so make it clear how you fit the bill!
Highlight Your Experience: Share specific examples of your experience in assessing clients and supporting student counsellors. We love seeing real-life applications of your skills, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at University of East London
✨Know Your Stuff
Make sure you’re well-versed in the Community Counselling Service's mission and values. Familiarise yourself with the ethical guidelines of counselling and be ready to discuss how you would implement these in practice.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage and supervise student counsellors. Highlight any experience you have in assessing clients and managing risk, as this will be crucial for the role.
✨Emphasise Your Commitment to Equality
Be ready to talk about your understanding of equality in counselling. Share instances where you've successfully navigated sensitive situations, showing your commitment to supporting vulnerable individuals.
✨Ask Thoughtful Questions
Prepare insightful questions about the CCS and its future development. This shows your genuine interest in the role and helps you gauge if the organisation aligns with your values and career goals.
