At a Glance
- Tasks: Support major strategic change programmes and enhance student lifecycle processes.
- Company: Join the University of East London, a leader in innovative education.
- Benefits: Competitive salary, inclusive culture, and excellent career development opportunities.
- Other info: Be part of a diverse community committed to equality and positive change.
- Why this job: Make a real impact on students' lives through transformative projects.
- Qualifications: Experience in business analysis, stakeholder engagement, and process mapping.
The predicted salary is between 57036 - 69710 £ per year.
The roles will provide hands‑on business analysis support to major strategic change programmes across the University, with an immediate and significant focus on the University's Student Records System / Student Lifecycle Transformation Programme.
This is one of UEL's most strategically important transformation initiatives, delivering the implementation of Banner Saa S and supporting the transformation of key student lifecycle processes across the institution.
Working within a complex and fast‑paced programme environment, you will work with stakeholders, subject matter experts, project teams, technical teams and suppliers to understand current processes, define requirements, assess product fit, identify gaps, support design decisions, and ensure requirements are traceable through delivery, testing, readiness, benefits and handover.
You may support one or more student lifecycle capability areas, including Awards, Progression and Graduation, Curriculum, Admissions, Student Records, Enrolment, Student Finance, Integrations, Data Migration, Reporting, Testing, Readiness or transition to business as usual.
Alongside programme delivery responsibilities, you will contribute to the continued development of business analysis capability across UEL.
As a member of the Portfolio & Benefits team, you will support the use of practical BA standards, templates, reusable artefacts and knowledge‑sharing approaches that help strengthen UEL's internal delivery capability.
Key responsibilities
- Elicit, document and validate business, functional and non-functional requirements.
- Map current-state and future-state processes at a level appropriate to the audience.
- Assess gaps between UEL processes and supplier / product capability, supporting decisions on configuration, workaround, process change or development.
- Translate requirements into user stories, acceptance criteria, process documentation, test scenarios and decision-support material.
- Maintain traceability between requirements, design decisions, testing, readiness, benefits and handover.
- Support one or more SRS / Student Lifecycle capability areas, working across boundaries to identify dependencies, risks and design impacts.
- Plan and facilitate workshops with subject matter experts, operational teams, project teams, technical teams and suppliers.
- Communicate complex process, system and dependency issues clearly to technical and non‑technical audiences.
- Challenge assumptions constructively and elevate risks, issues or unresolved decisions appropriately.
- Support testing and UAT by ensuring scenarios reflect real business processes, exceptions and operational risks.
- Contribute to benefit definition, current‑state baselining and post‑implementation benefit tracking.
- Produce clear analysis artefacts, including process maps, requirements, gap analysis, assumptions, decisions, risks, issues and handover material.
- Support knowledge transfer from programme delivery into UEL's internal teams and business‑as‑usual support and ownership.
- Contribute to practical business analysis standards, examples and reusable materials across UEL.
You are an experienced and motivated Business Analyst with a strong track record of supporting complex business, digital, operational or systems change.
You are comfortable working in ambiguous environments, bringing structure to unclear problems, and producing clear outputs that help teams make decisions and move work forward.
You will have strong experience in requirements elicitation, process mapping, gap analysis, stakeholder engagement and workshop facilitation.
You will be confident working with subject matter experts, operational teams, technical teams, project managers, change specialists and external suppliers.
You will be organised, collaborative and delivery‑focused, with the ability to explain complex information clearly to both technical and non‑technical audiences.
Experience of Higher Education, student records, student lifecycle processes, ERP / CRM implementation, Banner / Ellucian, SITS, integrations, data migration, testing or business readiness would be beneficial, but is not essential.
We’re the University of East London (UEL) founded in 1898 and proud to change lives through education.
Our goal is to advance industry 5.0 careers‑first education and provide a clear path to the jobs and opportunities of the future.
We’re committed to driving diversity in the 5.0 talent pipeline, working in partnership to promote talent wherever it is found and creating a balanced, inclusive, and green future.
But we can’t achieve this goal alone.
We need forward‑thinking, innovative, and curious individuals like you to join our community and help us craft our future.
As part of our team, you’ll have the opportunity to work with a diverse range of people who share your passion for creating positive change.
We’re an inclusive and welcoming community that is constantly moving forward, never satisfied with the status‑quo.
Equal Opportunities As an inclusive, equal‑opportunities employer, our Stonewall membership and Athena Swan awards reflect our ongoing dedication to Equality, Diversity and Inclusion and we’re committed to closing the "diversity pay gap".
We’re proud of the progress we’ve made and honest that there’s more to do.
We’re determined to keep moving forward so everyone at UEL can thrive.
We’re also a disability confident employer and value all applications.
Please let us know if you require any reasonable accommodations throughout the recruitment process.
Benefits Package At UEL, we believe that a great role is about more than just a salary.
It's about the complete package, including our outstanding work environment and inclusive culture.
We offer a genuinely competitive salary, dependent on experience (DOE), and a range of excellent benefits.
You can explore our full benefits package here.
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Business Analyst in Ilford employer: University of East London
The University of East London is an exceptional employer, offering a dynamic work environment at the vibrant Docklands Campus. With a strong focus on employee growth and development, staff benefit from flexible working arrangements, a competitive salary, and generous perks such as a 20% pension contribution and subsidised gym membership, making it an ideal place for those seeking meaningful and rewarding careers in education.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst in Ilford
✨Get to Grips with Data Visualisation Tools
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✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like University of East London!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
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If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Business Analyst in Ilford
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at University of East London, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at University of East London
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with University of East London’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
