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- Tasks: Provide impartial advice and support to students on academic matters.
- Company: Progressive charity supporting 25,000 students at the University of East London.
- Benefits: Flexible hours, opportunity to empower others, and a dynamic work environment.
- Other info: Join a diverse team committed to innovative solutions and continuous improvement.
- Why this job: Make a real difference in students' lives and help shape their university experience.
- Qualifications: Strong attention to detail and ability to handle complex cases.
The predicted salary is between 30000 - 40000 £ per year.
East London Students' Union is a progressive charity that supports around 25,000 students that study at the University of East London. We are based in one of the most diverse boroughs in Europe and our membership proudly reflects the communities where we are based. Our purpose is to support and empower our students by representing their views and providing a range of supportive services, events and activities to make university life the amazing experience it should be. We're now working to build a students' union that champions their aspirations and can deliver what's needed to make a difference. We're excited about this and have invested in several new posts to give us the expertise needed. We're currently reviewing our strategic plan and hope to launch our new plan in the coming months.
As an advice caseworker, you’ll provide impartial advice to students on academic matters, and represent and support students in meetings and panels in more complex cases. You’ll use your experience to help us do more preventive work to help our students to take action on their own behalf. You’ll have excellent attention-to-detail and maintain accurate and comprehensive casework notes. We have several full- and part-time vacancies.
If you are excited by the opportunity to help us do things differently, empower others and build a students' union that can better support our students, then we could have a role for you. If you can operate in environments where change is continual, challenges multi-faceted and where solutions require innovative thinking, you'll thrive here. You'll also need to be self-driven, able to operate with autonomy and be able to balance competing priorities. A big part of our work is about helping our student staff, student representatives and volunteers to develop; all our career staff are required to support this.
Advice caseworker (multiple) employer: University of East London Students' Union
Contact Detail:
University of East London Students' Union Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Advice caseworker (multiple)
✨Tip Number 1
Network like a pro! Reach out to current or former employees of East London Students' Union on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process.
✨Tip Number 2
Prepare for the interview by understanding the challenges students face at the University of East London. Show us that you’re not just familiar with the role, but that you genuinely care about making a difference in their lives.
✨Tip Number 3
Practice your casework scenarios! Think about how you would handle various student issues and be ready to discuss your thought process. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team.
We think you need these skills to ace Advice caseworker (multiple)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting students shine through. We want to see how much you care about making a difference in their lives and how you can contribute to our mission.
Be Specific: Use specific examples from your past experiences that demonstrate your skills and abilities. Whether it’s handling complex cases or providing advice, we love to see real-life situations where you've made an impact.
Attention to Detail is Key: Make sure your application is free from typos and errors. We value attention to detail, so take the time to proofread your work. A polished application shows us you’re serious about the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at University of East London Students' Union
✨Know Your Stuff
Make sure you understand the role of an advice caseworker and the specific challenges students face at the University of East London. Research the charity's mission and values, and think about how your experience aligns with their goals.
✨Show Your Empathy
As an advice caseworker, you'll be supporting students through complex situations. Be prepared to share examples of how you've helped others in the past, demonstrating your ability to listen, empathise, and provide effective support.
✨Be Ready for Change
The environment at East London Students' Union is dynamic, so be ready to discuss how you've adapted to change in previous roles. Highlight your innovative thinking and problem-solving skills, as these will be crucial in this position.
✨Ask Thoughtful Questions
Prepare some insightful questions about the union's strategic plan and how the advice caseworker role fits into it. This shows your genuine interest in the position and helps you understand how you can contribute to their mission.