At a Glance
- Tasks: Lead the Peer Assisted Learning service to enhance student support and academic success.
- Company: Join UEA's Learning Enhancement Team, committed to diversity and inclusion.
- Benefits: Enjoy a competitive salary, 44 days annual leave, and a supportive work environment.
- Other info: Part-time role with excellent career growth opportunities and a focus on inclusivity.
- Why this job: Make a real difference in students' lives while fostering a sense of belonging.
- Qualifications: Degree or equivalent experience in leading academic support programmes required.
The predicted salary is between 38784 - 38784 £ per year.
Salary on appointment will be £38,784 per annum (pro rata), with an annual increment up to £46,049 per annum (pro rata). We are excited to offer this opportunity as Peer Assisted Learning (PAL) Service Manager in the Learning Enhancement Team (LET) within the Library and Learning Enhancement (LLE) Division at UEA. The PAL service is focused on providing peer mentoring for students in their first year to boost academic self-efficacy and foster a sense of belonging.
The PAL Service Manager will lead the implementation of the service strategy and operational management, ensuring alignment with institutional priorities and driving impact through programme governance, planning, resourcing and reporting. You will have a degree or equivalent qualification and/or experience, together with experience of leading academic support programmes or peer learning at scale in Higher Education, strong data literacy, proactive and student-focused approach and the ability to create and sustain inclusive practices.
This part-time (0.8 FTE) post is available on an indefinite basis from 1 July 2026. We value diversity and are committed to creating an inclusive culture where everyone can thrive. We particularly welcome applicants with the protected characteristic of sex (male), and race (Black, Asian and minority ethnic) for this post, as they are currently underrepresented at this grade within the Learning Enhancement Team. Appointment will be made on merit and all applicants will be scored against the same criteria.
This post is exempt from the Rehabilitation of Offenders Act 1974 and appointment will be subject to a criminal record check at Enhanced level from the Disclosure and Barring Service. Further information on our great benefits package, including 44 days annual leave inclusive of Bank Holidays and additional University Customary days (pro rata for part-time), can be found on our benefits page.
Closing date: 2 July 2026. The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.
Peer Assisted Learning (PAL) Service Manager (0.8 FTE) in Norwich employer: University of East Anglia
At UEA, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. As the Peer Assisted Learning (PAL) Service Manager, you will play a pivotal role in enhancing student experiences while enjoying generous benefits such as 44 days of annual leave and a commitment to diversity and equality. Join us in fostering a sense of belonging within our vibrant academic community, where your contributions will make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Peer Assisted Learning (PAL) Service Manager (0.8 FTE) in Norwich
✨Get Involved in Online Communities
Dive into online forums and communities centred around digital learning and education, like EdTech chats on Twitter or groups on LinkedIn. Engaging in discussions and sharing your insights can help build your visibility and credibility in the sector.
✨Attend EdTech Meetups and Workshops
Look for local meetups or workshops focused on digital education trends. Not only do they enable us to learn about the latest in the field, but they’re also great networking opportunities to meet potential employers like University of East Anglia or other educators who might know about upcoming part-time roles.
✨Leverage Your University’s Resources
If you’re currently studying, make sure to tap into your university's career services. They often have connections with local businesses in the education space, plus they can help us uncover part-time job openings that aren't widely advertised.
✨Showcase Your Skills through Projects
Create a portfolio showcasing any relevant projects or experiences in digital learning. Whether it's designing a learning module or contributing to an e-learning platform, having tangible examples will catch the eye of hiring managers at University of East Anglia.
We think you need these skills to ace Peer Assisted Learning (PAL) Service Manager (0.8 FTE) in Norwich
Some tips for your application 🫡
Highlight Your Experience in Digital Learning:When applying for a role in digital learning like the Peer Assisted Learning (PAL) Service Manager (0.8 FTE) at University of East Anglia, make sure to showcase any prior experience you have in creating or managing online learning materials. We want to see how you've made an impact in previous roles, so don’t shy away from providing specific examples or projects you’ve worked on.
Showcase Relevant Skills and Tools:Mention any specific platforms or tools you’ve used in the digital learning space. For instance, if you're familiar with LMS (Learning Management Systems) or any authoring tools, include these in your CV. This demonstrates you’re not only passionate but also ready to hit the ground running at University of East Anglia.
Express Your Passion for Education:In your cover letter, we really want to feel your enthusiasm for digital learning. Talk about your motivations for joining University of East Anglia and how you hope to contribute to shaping the future of education. This is a part-time role, so highlighting your commitment and drive will go a long way!
Tailor Your CV to Stand Out:Adapt your CV specifically for the Peer Assisted Learning (PAL) Service Manager (0.8 FTE) role by aligning your experiences and skills directly with the job description. Use strong action verbs and bullet points, focusing on your contributions in previous roles. We appreciate a clear, concise format that makes it easy for us at University of East Anglia to see why you’re a perfect fit.
How to prepare for a job interview at University of East Anglia
✨Showcase Your Digital Savvy
In the digital learning and education space, being tech-savvy is crucial. Make sure to highlight any experience you have with e-learning platforms, learning management systems, or educational software during your interview. Think about specific examples of how you’ve used these tools to enhance learning experiences – this will show University of East Anglia you’re already familiar with the landscape!
✨Prepare to Discuss Educational Theories
Expect questions related to educational methodologies or theories that underpin digital learning. Brush up on concepts like constructivism or blended learning and be ready to discuss how these can apply to real-world scenarios. The interviewers at University of East Anglia will appreciate your understanding of the educational principles that drive effective learning.
✨Flexibility & Adaptability are Key
As this is a part-time role, demonstrate how you can manage your time effectively and adapt to the dynamic demands of the position. Share examples from past experiences where you successfully balanced multiple tasks while contributing to team projects. This will reassure University of East Anglia that you’re not just a candidate but a reliable team member who can juggle responsibilities.
✨Portfolio and Samples Matter
Even for a part-time gig, having a portfolio of your work can really set you apart. If you've designed any e-learning modules, created educational content, or implemented any successful teaching strategies, make sure you can present those. Being ready with tangible examples from your past work will help you make a stronger case to University of East Anglia about what you bring to the table.