Head of Wellbeing (Talking Therapies) in Norwich

Starting salary from £48,822 per annum, dependent on skills and experience, with an annual increment up to £56,535 per annum.

Make a Real Impact on Student Wellbeing at UEA. Are you passionate about shaping mental health support and driving positive change? We’re looking for an experienced and clinically qualified professional to lead our Talking Therapies team within Student Journey and Support Services (SJS). This is a unique opportunity to influence wellbeing provision at a strategic level and make a tangible difference to students’ lives.

As Head of Talking Therapies, you’ll provide clinical leadership and operational oversight for a dedicated team delivering high-quality therapeutic support. You’ll play a vital role in managing complex cases, coordinating critical incident responses, and embedding best practice across the service. Your expertise will ensure safe, effective care and an outstanding student experience.

What You’ll Do

• Manage, lead and inspire the Talking Therapies team, provide clinical oversight and guidance, supporting therapists’ professional registration and development.
• Drive continuous improvement and service development to enhance student wellbeing and experience.
• Oversee delivery of therapeutic interventions using the One-at-a-Time (OAAT) model, and ensure that UEA is sector leading in its use of this approach.
• Coordinate the support responses to critical incidents, working collaboratively across the organisation and with key external organisations.
• Play a key role in SJS leadership by driving service-wide initiatives and contributing to strategic development.
• Represent the service in University projects to embed wellbeing principles across institutional priorities.
• Build strong links with the wider University sector and engage with local and national networks to share best practice and strengthen collaboration.

About You

You’ll be accredited with a relevant professional body (or eligible for accreditation) and have substantial experience in therapeutic practice, including managing complex cases and risk. Strong leadership skills, a collaborative approach, and a deep understanding of inclusive, student-centred wellbeing are essential.

You’ll also bring excellent communication, analytical, and decision-making skills, along with the ability to lead service development and foster partnerships across the University and beyond.

Why Join Us?

At UEA, we’re committed to delivering an exceptional student experience and creating a supportive, inclusive environment. This role offers the chance to shape wellbeing provision at a strategic level, work with passionate colleagues, and contribute to sector-leading practice.

You’ll need to work flexibly, including occasional unsocial hours during busy periods, and demonstrate resilience and adaptability in a fast-paced environment. This full-time post is available on an indefinite basis.

This post is exempt from the Rehabilitation of Offenders Act 1974. Appointment will be subject to a criminal record check at Enhanced level from the Disclosure and Barring Service, including a check of the Child and Adult Barred Lists. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children or vulnerable adults.

Benefits include:

• 44 days annual leave inclusive of Bank Holidays and University Customary days.
• Family and Work-life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
• Generous pension scheme with life cover for dependants, plus incapacity cover.
• Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
• Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
• Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
• Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

Closing date: 15 February 2026. The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.