Accounts Receivable Assistant - Debt Collection in Norwich

Accounts Receivable Assistant - Debt Collection in Norwich

Norwich Full-Time 25249 - 26707 £ / year (est.) Home office (partial)
University of East Anglia

At a Glance

  • Tasks: Support students with tuition payments and manage debt collection processes.
  • Company: Join a leading university with a commitment to work-life balance and inclusivity.
  • Benefits: Enjoy 34 days annual leave, flexible working options, and a generous pension scheme.
  • Other info: Access to wellness facilities, personal development courses, and exclusive discounts.
  • Why this job: Make a difference in students' lives while developing your finance skills in a supportive environment.
  • Qualifications: Experience in debt collection and teamwork in fast-paced settings is essential.

The predicted salary is between 25249 - 26707 £ per year.

An exciting opportunity has arisen for two Accounts Receivable Assistants - Debt Collection, to join the Finance, Planning and Governance department.

Key duties of the role include:

  • Liaising with students to support them in managing their tuition and accommodation fee payments
  • Arranging payment plans
  • Working with external debt collectors

You will have experience of debt collection either in Higher Education or a commercial environment and experience of working in a large fast-paced team.

These full-time posts are available from 6 July 2026 on an indefinite basis. UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.

Benefits include:

  • 34 days annual leave inclusive of Bank Holidays and University Customary days (pro rata for part-time)
  • Family and Work-life balance policies including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave
  • Generous pension scheme with life cover for dependants, plus incapacity cover
  • Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme
  • Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets
  • Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts
  • Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team

Closing date: 5 June 2026

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.

Accounts Receivable Assistant - Debt Collection in Norwich employer: University of East Anglia

The University of East Anglia (UEA) is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With flexible working options, generous leave policies, and access to extensive campus facilities, UEA fosters a culture that values work-life balance and personal development, making it an ideal place for those seeking meaningful employment in the finance sector.

University of East Anglia

Contact Details:

University of East Anglia Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Accounts Receivable Assistant - Debt Collection in Norwich

Tip Number 1

Network like a pro! Reach out to your connections in the finance and debt collection sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Accounts Receivable Assistant role.

Tip Number 2

Prepare for those interviews! Research common questions related to debt collection and think about how your experience fits into the role. We want you to shine when discussing your skills in managing tuition and accommodation fee payments.

Tip Number 3

Show off your flexibility! Since this role offers various working patterns, be ready to discuss how you can adapt to different schedules. We love candidates who can think outside the box and fit into our dynamic team.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re excited to see your application for the Accounts Receivable Assistant position and can’t wait to welcome you to our team!

We think you need these skills to ace Accounts Receivable Assistant - Debt Collection in Norwich

Debt Collection Experience
Customer Liaison
Payment Plan Arrangement
Experience in Higher Education or Commercial Environment
Teamwork in Fast-Paced Environment
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Accounts Receivable Assistant role. Highlight your experience in debt collection and any relevant skills that match the job description. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background fits. Don’t forget to mention your flexibility regarding working hours if that's important to you.

Showcase Team Experience:Since we’re a large, fast-paced team, it’s crucial to demonstrate your ability to work collaboratively. Share examples of how you've successfully worked in teams before, especially in high-pressure environments.

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application gets to the right place. Plus, you’ll find all the details you need there!

How to prepare for a job interview at University of East Anglia

Know Your Stuff

Make sure you brush up on your knowledge of debt collection processes, especially in the context of higher education. Familiarise yourself with common challenges students face regarding tuition and accommodation fees, as well as how to effectively communicate payment plans.

Show Your Team Spirit

Since this role involves working in a large, fast-paced team, be ready to discuss your previous experiences in similar environments. Highlight examples where you collaborated successfully with colleagues or resolved conflicts, showcasing your ability to thrive in a team setting.

Flexibility is Key

The job offers various flexible working options, so think about what arrangement suits you best. Be prepared to discuss your preferred working pattern during the interview, and show that you're adaptable and open to different ways of working.

Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This could include inquiries about the team's dynamics, the tools they use for debt collection, or how they measure success in this role. It shows your genuine interest and helps you gauge if the position is right for you.