At a Glance
- Tasks: Provide top-notch reception services and assist with guest enquiries and reservations.
- Company: Join the University of East Anglia's vibrant Accommodation Services team.
- Benefits: Enjoy 34 days of annual leave and a competitive salary.
- Other info: Part-time hours from Monday to Friday, perfect for students!
- Why this job: Be the friendly face that ensures guests have a fantastic experience.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 24685 - 24685 € per year.
The University of East Anglia is looking for a part-time Receptionist and Administrative Assistant for Broadview Hotel in Norwich. This role, offering a salary of £24,685 pro rata, requires providing high-quality reception services, managing enquiries, and assisting with reservations.
As part of the Accommodation Services team, you will be key in ensuring a smooth experience for guests. Enjoy benefits like 34 days of annual leave and work on a schedule from Monday to Friday, 8am to 3pm.
Guest-Focused Hotel Reception & Admin (Part-Time 8am-3pm) in Norfolk employer: University of East Anglia
The University of East Anglia offers a supportive and dynamic work environment at Broadview Hotel in Norwich, where you can thrive as a Guest-Focused Hotel Reception & Admin professional. With generous benefits such as 34 days of annual leave and a Monday to Friday schedule, you will enjoy a healthy work-life balance while contributing to a team dedicated to providing exceptional guest experiences. This role also presents opportunities for personal and professional growth within the university's accommodation services.
StudySmarter Expert Advice🤫
We think this is how you could land Guest-Focused Hotel Reception & Admin (Part-Time 8am-3pm) in Norfolk
✨Tip Number 1
Make sure to research Broadview Hotel and the University of East Anglia before your interview. Knowing their values and what they stand for will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to reception and admin roles. Think about how you can highlight your guest-focused approach and any relevant experience you have in managing enquiries or reservations.
✨Tip Number 3
Dress smartly and arrive early for your interview. First impressions matter, especially in a guest-focused role. Being punctual shows that you value the opportunity and respect their time.
✨Tip Number 4
After the interview, don’t forget to send a thank-you email! It’s a great way to reiterate your interest in the position and leave a positive impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Guest-Focused Hotel Reception & Admin (Part-Time 8am-3pm) in Norfolk
Some tips for your application 🫡
Show Your Guest-Focused Attitude:When writing your application, make sure to highlight your passion for providing excellent customer service. We want to see how you can contribute to creating a smooth experience for our guests at Broadview Hotel.
Tailor Your CV and Cover Letter:Don’t just send the same old CV! Tailor it to the role by emphasising your relevant experience in reception and admin tasks. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your key skills and experiences shine through without any fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at University of East Anglia
✨Know the Hotel Inside Out
Before your interview, make sure to research Broadview Hotel thoroughly. Familiarise yourself with its services, amenities, and any recent news. This will not only show your genuine interest but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Customer Service Skills
As a Receptionist and Administrative Assistant, your ability to handle enquiries and reservations is crucial. Prepare examples from your past experiences where you provided excellent customer service or resolved issues effectively. This will demonstrate your capability to ensure a smooth experience for guests.
✨Practice Common Interview Questions
Anticipate questions related to reception duties, such as handling difficult guests or managing multiple tasks. Practising your responses will help you feel more confident during the interview. Consider role-playing with a friend to refine your answers and body language.
✨Dress the Part
First impressions matter, especially in a guest-focused role. Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and understand the importance of presenting yourself well in a hospitality environment.
